The Senior Product Manager is responsible for developing and implementing strategy for a complex product line with significant business impact (contribution margin and overall strategic relevance) by collaborating with and influencing all levels of stakeholders in a matrix environment to insure a cohesive OEM business strategy. The Senior Product Manager is also responsible for overall profitability through daily product line management, including price, cost, inventory, product lifecycle, and support of account management and sales activities. This position will interface with customers, Customer Service, Product Engineering, Supply Chain, R&D, Operations, Finance, Legal, and Environmental Health & Safety.

Responsibilities :

PRODUCT LINE MANAGEMENT

• Use Lifecycle Management tools to evaluate and systematically rebalance portfolio through identification of cost, SKU reduction opportunities, new product requirements and profitability optimization
• Provide regular and ad-hoc reports and presentations to business leadership on product lines and projects
• Analyze monthly income statement to develop profit-improvement initiatives

PRICING

• Work with Finance to set target contribution margins and price bands used in quoting processes and price change decisions
• Collect and use competitive data to set written pricing strategies. Identify and take action to address price leakage
• Executes and manages pricing strategy for Fabricator channel supporting a product line.

CUSTOMER SALES AND ACCOUNT MANAGEMENT

• Develop and acquire new customer accounts through high quality relationships, knowledge of customers’ business, communication of JM value propositions, and product knowledge.
• Adjusts strategies as needed based on market and account dynamics. Proactively provides solutions to address customer needs and issues. Possesses broad knowledge of buying patterns of assigned accounts
• Coordinate all aspects of sales support for the given product line including development of selling tools and strategies to meet objectives for product line and market segment profitability
• Drive ongoing updates to product technical data sheets, finished product specifications, and other product and marketing literature
• Provide technical sales support to customers to drive JM specifications with OEM engineers.
• Responsible for negotiating long-term supply, pricing, and consignment
• Participate in customer activities and industry trade association meetings

SUPPLY CHAIN

• Work with sales, operations and supply chain to establish the proper SIOP balance between order service metrics and inventory carrying targets. Provide 3-24 month forecasts, and review and modify 0-3 month sales forecasts to achieve business goals
• Coordinate and drive alignment among functions to meet customer needs during normal and peak demand
• Identify and mitigate risks in the supply chain to maintain customer deliveries

LEGAL

• Work with JM’s legal department to ensure global compliance for sales and distribution of products sold in North America, Asia, and Europe. Initiate review of customer sustainability and compliance assessments, and long-term supply, pricing, and consignment agreements where applicable.

SPECIFICATIONS AND CODES

• Work with technical, legal and code management resources to ensure compliance with all applicable local, state and federal regulations, as well as requisite specifications and codes (FM, UL, ASTM, etc.).
• Collaborate with OEM customers to maintain OEM-specific product specifications.
• Work with legal and operations on issues such as supply contracts, trademarks and patents, and ensure product labels comply with government regulations and corporate policies

PRODUCT COSTS

• Work with Finance to monitor product cost. Balance cost-out/productivity objectives with product performance requirements
• Work with operations, product and division engineering, productivity/OPEX leader, supply chain, and CR&D to insure there are clear plans for implementation and execution

PRODUCT QUALITY

• Maintain conformance to quality goals for product lines, define customer expectations and ensure compliance with all finished product specifications
• Identify and understand any product quality issues and opportunities
• Coordinate customer meetings to resolve quality issues

NEW PRODUCT DEVELOPMENT

• Identify product gaps, new product and market opportunities, voice of customer feedback, and drive product development activity with I&C
• Follow Stage-Gate Process to minimize risk of technical and market failure on new product launches
• Manage the launch of new JM innovations working closely with customers, manufacturing, supply chain, marketing, and new product development

STRATEGIC PLANNING

• Develop and execute strategic and operational plans for assigned products to include account needs, trends, growth plans, competitive product analysis, product regulations, competitive intelligence, and capacity and demand planning.

Requirements : (education, skills and abilities)

• Bachelor’s degree with a minimum of 8 years’ experience in product management or related role (ie, technical, technical sales, marketing role) in commercial construction, building materials, or OEM products.
• Demonstrated use and comfort with marketing and product management tools such as ABC inventory management, segmentation and targeting, quality functional deployment, value chain analysis, five-forces, value proposition development, or other tools (Solid)
• Strong interpersonal, verbal, and written communication skills (Solid)
• Strong presentation skills (Solid)
• Strong analytical skills (Solid)
• Ability to work with all other business functions on a regular basis, and be a strong team player (Solid)
• Ability to manage multiple priorities and projects (Solid)
• Technical knowledge to understand product attributes, manufacturing processes, product technology, etc. (Solid)
• Proven ability to develop and manage commercial product strategies with a strong customer focus (Expert)
• Demonstrated leadership skills (Solid)
• Proven ability to lead cross-functional teams and influence individuals across multiple levels of the organization (Expert)
• Demonstrated project management skills (Solid – Expert)
• Heavy travel required (more than 30 days per year)
• Work environment is typical of an office setting.