29 Patient Access Specialist Jobs in Baltimore, MD
Johns Hopkins Medicine is Hiring a Patient Access Specialist Near Baltimore, MD
Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.
Monday through Friday 8a-5p
Receive inbound contacts (calls, internal and external referrals, emails, faxes, in-baskets, etc.) from patients, patient contacts and physician offices requesting services within JHMI. Place outbound calls to initiate services within JHMI. Coordinate complex appointment scheduling of consults, return visits, and ancillary services required for assigned specialty services within the department. Maintaining patient demographic and insurance pre-registration information in appropriate department scheduling system(s) (OCIS, MOSAIQ or Epic). Document patient encounters utilizing CMS. Provide patients with information on physicians, billing and costs, directions to locations and educational materials. Answers patients or physicians’ questions. Interviews callers to obtain full understanding of what information or services that are being requested. Initiate MyChart sign-up. Provide high quality customer service on every call. Promote teamwork and call center success. Occasionally expected to train new hires regarding department processes and protocols. Depending on staffing and call volume, may be required to cross train to other departments to assist with patient calls. Responsible for satisfying the customer and maintaining the image of JHM.
High School diploma or GED required.
Knowledge of medical and insurance terminology, medical insurance plans, billing, regulations, especially managed care plans
Microsoft Word, Microsoft Excel and other applications
Knowledge of Epic applications (CRM, Workqueues, Decision Trees, Scanning Tool) .
Certification on host systems Epic, OCIS, MOSAIC
Two years of college preferred.
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Job Summary
Full Time
$43k-53k (estimate)
04/01/2023
07/08/2024
csurg.jhmi.jhi.edu
Baltimore, MD
<25
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The following is the career advancement route for Patient Access Specialist positions, which can be used as a reference in future career path planning. As a Patient Access Specialist, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Specialist. You can explore the career advancement for a Patient Access Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Specialist job description and responsibilities
As an essential member of the Revenue Cycle team, Patient Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.
03/17/2022: Tuscaloosa, AL
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
01/29/2022: Roanoke, VA
Maintains patient confidentiality per HIPAA regulations.
01/11/2022: Daytona Beach, FL
Preparing documents for admitting and discharging patients from the hospital.
12/22/2021: Canton, OH
Under general supervision, performs complex level customer service functions primarily related to patient registrations.
01/27/2022: San Jose, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Specialist jobs
Maintain positive working relationships with patients, physicians, visitors, and hospital staffs.
03/11/2022: Spartanburg, SC
Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.
02/01/2022: Portland, ME
Strong commitment to providing an outstanding patient experience.
03/03/2022: Huntington, NY
Practice customer service skills for dealing with patients.
02/16/2022: Fresno, CA
Must have strong knowledge of Patient Access functions and Front End billing processes.
02/08/2022: Greenville, SC
Step 3: View the best colleges and universities for Patient Access Specialist.
