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Position Summary:

• The Host/Hostess position will be focused on working with the Trayline within our Food Service Dept
• Assists the department through the delivery of meal trays to patients and retrieval of trays from patients.
• Assists in the dish room when scheduled

Shift:

Part-time, Rotating Shift (20 hrs per week)

Weekend Work Required

Location: Sibley Memorial Hospital,

5255 Loughboro Rd, NW Washington, DC 20016

Education/ Experience

• High school diploma or equivalency required
• Food Service experience preferred

Essential Duties/Responsbilites:

1. Accurately check trays against menu to ensure tray accuracy.

2. Timely delivery of patient’s tray using the correct procedures of At Your Request Room Service program.

3. Effectively communicates with nursing personnel concerning patients’ trays.

4.Timely retrieval of patient’s tray from room and soiled utility room at the end of each meal.

5. Performs patient's follow-up after meal service to ensure patient satisfaction.

6. Responds to special requests in a timely manner. Reports any concern or problem to Food Services Team Leaders or eating problems to the appropriate Dietician.

7. Effective communication with patient regarding the Room Service program and menu located in each patient’s room, bedside.

8. Patient’s nourishment supply should be accurately maintained at required par level.

9. Patient’s refrigerator located on each unit should he kept clean, organized with FIFO (First In First Out) in place and temperatures accurately recorded daily.

10.Participates is FOSS (Focus on Service Spirit) training and CARES (Compassion, Accountability, Respect, Enthusiasm & Service) behaviors.

11.Adheres to all hospital and departmental policies and procedures