Driving Infinite Possibilities Within A Diversified, Global Organization

As a Lead Field Service Engineer here at Honeywell, you will be the technical expert and leader in field service operations. You will have the opportunity to work on complex projects, providing technical expertise and support to ensure successful implementation and customer satisfaction. Your problem-solving skills will be put to the test as you troubleshoot and resolve technical issues, both remotely and on-site. 

You will report directly to our Sr. Program Manager, and you’ll work out of our Des Plaines, IL location on a Hybrid work schedule. There will be a 50% travel expectation for this position. (International)

As the Lead Field Service Engineer, your technical expertise, leadership, and commitment to customer satisfaction will have a direct impact on the success of our field service operations, the satisfaction of our customers, and the growth of the organization. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world. 

KEY RESPONSIBILITIES  

• Provide technical expertise and support for field service operations 
• Lead and execute complex field service projects, ensuring successful implementation and customer satisfaction 
• Troubleshoot and resolve technical issues, both remotely and on-site 
• Collaborate with cross-functional teams to develop and implement solutions for customer needs 
• Conduct training sessions for field service technicians and customers 
• Stay updated with industry trends and advancements, and provide recommendations for improvement 
• Ensure compliance with company policies, procedures, and regulatory requirements 

BENEFITS OF WORKING FOR HONEYWELL  

• Benefits – Medical, Vision, Dental, Mental Health 
• Paid Vacation 
• 401k Plan & Matching 
• Career Growth 
• Professional Development 

YOU MUST HAVE  

• Minimum of 6 years of proven experience in field service engineering, with a focus on complex technical solutions 
• Strong technical knowledge and expertise in relevant technologies 
• Excellent problem-solving and troubleshooting skills 
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders 
• Experience in project management and execution 
• Strong customer focus and ability to build and maintain relationships 

WE VALUE  

• Bachelor's degree in Mechanical Engineering or a related field; Master's degree preferred 
• Strong leadership and mentoring skills 
• Ability to work independently and make sound decisions 
• Continuous learning mindset and willingness to stay updated with industry advancements 
• Excellent communication and interpersonal skills 
• Results-oriented approach and ability to drive projects to successful completion 
• Strong problem-solving and analytical abilities 

ABOUT HONEYWELL 

Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here:

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more here:

Additional Information

• JOB ID: req435609
• Category: Customer Experience
• Location: 50 E Algonquin Rd,Des Plaines,Illinois,,United States
• Exempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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