Position: Summer Waves Gift Shop Guest Services
Department: Summer Waves
Status: Seasonal Part-time, hourly employee
Pay Grade: $13.27 per hour
Reports to: Retail Gift Shop Supervisor
Benefits: Parking Decal and Amenities Passes
Retirement: Georgia Employee Retirement System (GDCP)
Closing date: Open until filled
Several positions are available and will be filled with positions starting in April This opening is a seasonal part-time position that will not exceed 6 months and may be scheduled up to 40 hours per week to work.
The Georgia coast's favorite water park, Summer Waves, welcomes families near and far, to cool off and cool down on our nine wet and wild rides. With 11 acres of fun and frenzy, there is something for everyone and plenty to do. We offer a fun and friendly environment and the opportunity to work with a team dedicated to delivering exceptional service and wonderful summertime memories!
Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles, and just a few miles from St. Simons Island, Sea Island and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co-exist.
SummaryThe Summer Waves Gift Shop is seeking outgoing, responsible, and energetic sales staff to represent Summer Waves and enhance the experience of visitors this summer season. Under limited supervision, the Summer Waves Gift Shop Guest Services responsibilities include, but not limited to: providing exceptional customer service to visitors, performing sales transactions, and maintaining appearance of the Summer Waves Gift Shop. This is a part-time seasonal position, must be able to work weekdays, weekends, some early evenings and holidays. Hours and days will vary. Typical season is May through first weekend in September.
Description

• Demonstrates exceptional customer service skills, responds to guest inquiries in a professional manner.
• Demonstrates a high level of enthusiasm, and self-motivation.
• Operates point of sale system for retail sales, admissions, tours, donations, etc.
• Deposits all receipts, completes verification of deposit records, and ensures all monies are accounted for.
• Provides visitors with information in a helpful and courteous manner.
• Participates in training activities to optimize customer service skills.
• Restock inventory and maintain clean and orderly sales floor.
• Assists with special projects as assigned.
• Performs other duties as assigned.

Qualifications

• Two years retail/customer service experience preferred; or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills and abilities for this position.
• Computer skills including Microsoft Office preferred.
• Strong communication skills, ability to work independently or as part of a team.
• Flexible availability, including weekends, occasional evenings and holidays.
• Reliable and punctual attendance required.
• Credit and criminal background check required.
• Valid drivers license required, will be required to travel between gift shops and other JIA buildings and property.

Physical Requirements/Working Conditions

• Exert up to 35 pounds of force occasionally and/or up to 15 pounds frequently and a negligible amount of force constantly to move objects.
• More than 50% of a typical work day will be spent walking, standing, balancing (standing on and using 1-2 steps), reaching, using fingers to handle objects such as money, and using repetitive motions of the wrist, hands and fingers.
• Between 25% and 50% of the typical work day will be spent stooping (bending at the waist) and lifting.
• Less than 25% of the day is spent kneeling, crouching, sitting, pushing and pulling
• Sensory abilities required include vision, hearing and touching with more than 50% of the day spent communicating; talking and hearing.
• Must have visual clarity to prepare and analyze data and figures, use the computer and expansive reading.
• Majority of work is performed indoors, on occasion may be subjected to extreme heat and adverse weather including rain and/or cold temperatures.
• Noise level is considered normal to loud.
• Work is subjected to hazards; moving vehicles.

This description of job responsibilities is intended to reflect the major responsibilities and duties of the job and is not intended to describe minor duties or other responsibilities that may be assigned from time to time.
This position is subject to close at any time once a satisfactory applicant pool has been identified. Applicants who complete the online application process will receive an email receipt of submission to the email address provided. If the email confirmation is not received, the applicant may contact Human Resources at 912-635-4081 for confirmation, however, due to the volume of applicants received, we are unable to provide information on application status after receipt. Applicants who need assistance to accommodate a disability may request an accommodation by contacting Human Resources at 912-635-4081.
All qualified applicants will be considered but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered. Selected applicants will be contacted for the next steps in the selection process. Successful completion of background checks is required including credit when applicable to the position. Relocation expenses are not authorized applicants should consider this when applying.
Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons without regard to race, color, religion, sex, national origin, age, veteran status, or any other status protected by law. Drug-free Workplace.