• Bachelors Degree required

• 3-5 years of experience, preferably in Healthcare

PRIMARY FUNCTION:

Provides providing analytical and administrative assistance in daily operations and practice/department analytics.

• Provides project management and support to practice leaders throughout design and implementation by helping practices to:
  • Iterate on design, if needed always keeping project outcomes in mind to test whether design can support expected performance
  • Overcome perceived and actual barriers
  • Implement and sustain change

• Collaborate with JMG Practice Analytics Department for Epic billing reports to include by clinical activity and results division, by location & by physician
• Create and maintain reports (analytics) for Departmental Dashboards and Thresholds to include:
  • Utilizing QLIK: surgical cases, total patient visits, and new patient volume
  • One page clinical faculty monthly reports to include: wRVUs, # of sessions, and Press Ganey scores
• Prepares materials for monthly review of outpatient metrics with key leaders; including action plan documentation and status updates
• Guides and coordinates implementation, process improvement, policy development and change management projects with staff members, other departments and vendors involved in ambulatory care projects or other ad hoc projects.
• Develops cost estimates, schedules, milestones, deliverables, and overall plans for projects; clearly delineates action items to participants, and provides additional support as appropriate

• Produces monthly, quarterly and yearly reports for SKMC and JMG leadership including visit volume, patient access, provider utilization, and patient satisfaction metrics.
• Collects and organizes data from various internal sources to create ad hoc reports for JMG leadership
• Works with JMG leadership to assess current reporting efficiencies and lend insight on areas for improvement (patient access, provider utilization, etc.)
• Collaborates with management, staff, and other stakeholders to identify training opportunities/gaps for new and existing employees; develop testing and evaluation procedures to ensure program effectiveness.
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.