23 Product Operations Analyst Jobs in Philadelphia, PA
Independence Blue Cross is Hiring a Product Operations Analyst Near Philadelphia, PA
- Manage the implementation of Dental products, including launches, enhancements, and ongoing product maintenance in the annual Affordable Care Act ("ACA") Consumer and Small Group cycle. Duties include:
- Project management for annual dental & vision portfolio updates and integration with the broader medical/Rx project management;
- Complete CMS templates (in partnership with vendors and/or medical project team), including reading & interpreting annual updates in CMS guidance, communicating those requirements to vendors, and performing gut check Q&A;
- Maintain and update the infrastructure for product grid templates, the source of truth for benefits;
- Research operational enhancements needed to support benefit enhancements and coordinate the implementation;
- Coordinate communication of plan level benefits with IBC's platformand vendors to ensure accurate plan administration; and
- Ensure accurate display of dental plans on Consumer retail platforms.
- Coordinate compliance with regulatory mandates and internal and external audit requests, including working with corporate audit departments to understand requirements, coordinating with vendor/partners to obtain and QA the requested data, and lead the vetting and implementation of operational enhancements, as needed.
- Lead Company wide systems updates from dental & vision perspective (examples include retail platform migration, benefit configuration system, etc.).
- Coordinate the resolution of setup & administration issues, including performing operational root cause analysis and developing and recommending solutions. Manage solution implementation across the IBC FOC and with external vendors.
- Develop processes and work to improve existing processes to prevent future operational issues and to promote efficiency.
Job Requirements:
•Bachelor's degree with preference in analytical, problem solving, and/or process optimization related fields, or equivalent work experience
•3-5 years' work experience
•Strong Powerpoint / Excel skills, a plus
•Demonstrated success in working on a fast-paced, deadline driven team
•Excellent communication and socialization skills, including reading, interpreting and communicating mandates
•Problem-solver and self-starter
•Strong attention to detail
•Ability to coordinate multiple and varied initiatives and activities simultaneously
Job Summary
Full Time
$99k-128k (estimate)
04/22/2024
05/11/2024
ibx.com
CEDAR GROVE, NJ
7,500 - 15,000
1938
DON MUZICH
$1B - $3B
Wholesale
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About Independence Blue Cross
Independence Blue Cross is the leading health insurance organization in southeastern Pennsylvania. With our affiliates, we serve nearly 8.5 million people in 25 states and Washington, D.C., including more than 2.5 million in the region. For nearly 80 years, we have been enhancing the health and well-being of the people and communities we serve by delivering innovative and competitively priced health care products and services; pioneering new ways to reward doctors, hospitals, and other health care professionals for coordinated, quality care; and supporting programs and events that promote well...-being. To learn more visit www.ibx.com. Connect with us on Facebook and Twitter. Independence Blue Cross is a subsidiary of Independence Health Group, Inc. independent licensees of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania.
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