This position requires travel to Reading, PA 4 days/week How You Will Make an ImpactThe Sr. Market Research & Data Analyst will lead the organization’s development of a market research competency. The incumbent will provide actionable overall market, business, and customer insights. These insights will drive forecasts, product development, sales, marketing and strategic business initiatives. The Nuts and BoltsMarket & Industry ResearchIdentify and acquire relevant data sources to provide insights and information for the truck equipment industry, equipment distributors, fleets, and end usersExecute quantitative and qualitative market research, managed in-house and/or in collaboration with 3rd party vendors. Projects may include brand management, customer experience, product development, M&A, and ad hoc assignmentsLead all aspects of market research, including: defining business requirements, identifying optimal methodology, synthesizing insights, and presenting resultsMonitor industry news and trendsWorking with Sales, track and analyze the competitive landscape (pricing, inventory, lead times, and forecasting) with truck equipment manufacturers, distribution and fleet management by assessing products, pricing and distribution networksAnalyze internal and external databases/sources to estimate/model market characteristics such as share, size, potential, and segmentationProduce clear and concise analyses including data visualizations, presentations, and reportingSupport Marketing on creation of thought-leader white papers and other content marketing based on market insights related to trending industry topicsCustomer InsightsSupport the development of an actionable 360-view of customer, including metrics to support RTG’s strategic goals, marketing priorities, and cross-functional needsWorking with Marketing Technology, monitor and analyze online user behavior to identify product, customer needs and trends to support acquisition and retention goals; work to ensure alignment with Salesforce data capture and reportingDevelop and maintain formal customer segments; assist marketing with audience building, targeting, profiling, journey mapping, etc.Devise methods and execute research such as surveys, questionnaires, polls, benchmarks and focus groupsBusiness Analysis & ReportingWork cross-functionally (Finance, Product, etc.) to establish the ‘sources of truth’ for key data inputs, and to create an ecosystem of actionable metrics, KPIs to drive fact-based reporting and enable informed decision-makingEstablish and manage the buildout of a repository to archive artifacts that contain valuable insights into customers, competitors, and marketsTrack relevant economic indicators to predict upcoming market changes and provide revenue forecasts to the leadership team to be used in Sales, Marketing, Finance, and Operations planningResponsible for tracking, reporting, and analyzing the performance of key Sales and Marketing programs; assist with the development/automation of regular reports Required CredentialsEducationBachelor’s degree in Business, Finance, Marketing or related fieldExperienceMinimum 7 years of experience in an analytical or business development roleExperience in B2B marketing, manufacturing or in a consulting role; experience with utility truck segment preferredExperience with Salesforce, Power BI, JDE and/or similar systemsExperience with research methodologies, data techniques, marketing analytics, online survey tools, and syndicated external data sourcesManufacturing industry (specifically utility truck) experience is a plus How We Make an ImpactAt Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. As the world’s largest upfitter of work trucks, we continue to experience rapid growth through our expanding network of more than 20 locations across North America. Take the next step in your career and come get paid to play with trucks! Some of Our Total RewardsWe offer big company perks with small company culture:Comprehensive benefits package including Medical, Dental, Vision and Life401(k) Savings Plan with Company MatchTuition Reimbursement10 Paid HolidaysGenerous Footwear, Eyewear, and Safety Equipment Discount ProgramPaid Training and Development Programs J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.To learn more about Careers with Reading Truck visit our careers page https://www.readingtruck.com/about/careers/ #LI-NS1