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At Jamf, people are at the core of everything we do. We do what's right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.
Jamf offers remote and hybrid positions. Depending upon the role, work in the office, connect 100% remote from your home, or find the blend that works best for you.
What you'll do at Jamf:
At Jamf, we empower people to be their best selves and do their best work.The Customer Operations Manager works within the Customer Success team, serving the global needs of various customer-facing teams. The mission for our Customer Success Operations team is to empower or customer facing teams to efficiently and effectively support our customers. In this role, you will play a crucial part in enhancing the operational efficiency of our Customer Success organization by implementing strategic processes, tools, and technologies. Your primary focus will be optimizing workflows, enhancing digital tools, and leveraging data insights to help our Customer Success team deliver exceptional customer experience.
What you can expect to do in this role:
What we are looking for:
Education & Certifications:
Why Jamf?
What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing.
What does Jamf do?Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.
We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology - freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.
Get social with us and follow the conversation at #OneJamf
#LI-REMOTE
Full Time
Wholesale
$74k-94k (estimate)
03/29/2024
04/02/2024
jamf.com
MONTE VISTA, CA
1,000 - 3,000
2002
JILL CHRISTINE PUTMAN
<$5M
Wholesale
The job skills required for Customer Operations Manager include Customer Success, Insight, Project Management, Collaboration, Written Communication, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Operations Manager positions, which can be used as a reference in future career path planning. As a Customer Operations Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Operations Manager. You can explore the career advancement for a Customer Operations Manager below and select your interested title to get hiring information.