Position Summary:

We are looking for a temporary Front Desk Coordinator when our current Administrator goes on Maternity Leave. The position may turn into a possible Permanent Position.

The Front Office Coordinator will be under the direct supervision of the owner. The front office coordinator functions to aid the team in coordinating patients for dental services. Our busy dental practice is looking for an experienced dental front desk coordinator with a commitment to providing exceptional patient care to support our office team. Our ideal candidate has outstanding customer service skills, experience in dental office management, treatment coordination, scheduling, charting, and billing. We’re a close-knit office team that likes to have fun and emphasizes teamwork. If this sounds like you, we would love for you to apply!

Key Responsibilities Area:

• Greets, responds quickly and effectively to needs of patients and guests
• Collects all necessary fees and deductibles at check in
• Provides follow up confirmation of appointments for patients who failed to do so electronically
• Responsive on phone calls and emails.
• Resolve patient issues in accordance with company policies
• Manage patient scheduling and direct patient flow
• Maintains the flow and paperless environment within the dental office
• Understand treatment plans
• Coordinate with insurance companies to ensure claim completion
• Compliant with company policies and procedures
• Ensure records are stored securely and in compliance with privacy regulations
• Maintain professional appearance and functionality of office
• Create and contribute to a supportive team environment
• Schedules appointments using the dental appointment software.
• Responsible for daily completion of insurance verification
• Provides patient eligibility screening utilizing eligibility software.
• Processes patient referrals as needed
• Monitor the schedule throughout the day to insure that all runs smoothly, adjust the schedule as necessary
• Make sure that there are open times in the day to provide flexibility or time for emergencies.
• Reschedule/schedule unexpected appointments and no shows
• Adhere to all the safety and regulations.
• Other responsibilities as assigned with the alignment to Front Desk role.

Education and Experience:

• High school diploma or G.E.D. equivalent
• Must be fluent in dental terminology
• Intermediate proficiency skills in the use of Microsoft Windows, Outlook and word
• Valid driver's license
• Ability to work independently and in a team setting
• Positive, upbeat personality with a can-do spirit
• Must work scheduled hours as assigned

Job Types: Full-time, Temporary

Pay: $20.00 - $28.00 per hour

Expected hours: 24 per week

Schedule:

• 8 hour shift

Experience:

• Dental assisting: 1 year (Required)

Ability to Relocate:

• San Diego, CA 92130: Relocate before starting work (Required)

Work Location: In person