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Client Service Associate
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$58k-76k (estimate)
Full Time 4 Days Ago
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Guidepoint Global is Hiring a Client Service Associate Near Phoenix, AZ

OVERVIEW:
At Guidepoint, we're the experts in finding expertise.
Guidepoint connects clients with vetted subject matter experts-Advisors-from our global professional network. Our clients leverage the insights and perspectives shared by our Advisors to stay informed and make better business decisions. Our multinational client list includes nine of the top 10 global consulting firms, hundreds of hedge funds (including five of the largest firms), and many of the largest private equity firms and Fortune-ranked companies. Guidepoint's fourteen offices on three continents provide 24/7, quick and agile service. For more information, visit www.guidepoint.com.
Play a vital role in Guidepoint's success.
As an Associate on the Client Service team, you will understand your client's unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1.5 million Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
Who We Are:
* Team-oriented and collaborative
* Hard-working professionals who strive for excellence
* Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
* Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
* "Work hard, play hard" mentality
What YOU will own:
* Work with Project Managers to develop strategies for satisfying each client project request
* Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
* Identify the best leads and invite them to join our network to participate in consultations with our clients
* Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience YOU will bring:
* Bachelor's degree
* Previous internship/volunteering/extracurriculars
* Work authorization required
Skills YOU will Bring:
* Desire to work in a sourcing/lead generation type of role
* Ability to work in a fast-paced, results-oriented environment
* Excellent time management and organizational skills
* Outgoing personality with the ability to speak with people at all professional levels
* Intellectual curiosity and desire to learn
* Excellent written and verbal communication skills
* Demonstrated ability to work both individually and as part of a team
What We Offer:
Starting compensation of $55,000 annually in addition to quarterly performance-based bonuses of up to $1,000 per quarter
You will also be eligible for the following benefits:
*
  • 15 PTO Days, 10 legal holidays, and sick days
    * Comprehensive Medical, dental, and vision plans
    * Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
    * Commuter benefits and a corporate discounts
    * Development opportunities through the LinkedIn Learning platform
    * Friday happy hour, "Summer Fridays", and free snacks and beverages in the office
    * Year-round corporate athletic league
    * Casual work environment, team building, and other social events
    At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
    #LI-BR1
    #LI-ONSITE
    Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance.
    Compensation
    $55,000-$55,000 USD
  • Job Summary

    JOB TYPE

    Full Time

    SALARY

    $58k-76k (estimate)

    POST DATE

    04/27/2024

    EXPIRATION DATE

    05/15/2024

    WEBSITE

    www.guidepoint.com

    HEADQUARTERS

    New York, New York

    SIZE

    200 - 500

    CEO

    Brooke Goldstone

    REVENUE

    $10M - $50M

    INDUSTRY

    Business Services

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    About Guidepoint Global

    Guidepoint is a global research services firm with offices across the United States and around the world. Their services include phone consultation with subject matter experts, survey services, data analytics and insights, and legal solutions, providing expert witness support for legal needs. The company was founded in 2003 and is headquartered in New York City.

    Show more

    The following is the career advancement route for Client Service Associate positions, which can be used as a reference in future career path planning. As a Client Service Associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Associate. You can explore the career advancement for a Client Service Associate below and select your interested title to get hiring information.

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    Priority Financial Group
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    6 Months Ago

    If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.

    Step 1: Understand the job description and responsibilities of an Accountant.

    Quotes from people on Client Service Associate job description and responsibilities

    Maintain an updated knowledge of the organization's products, services, and customer service policies.

    01/13/2022: Albany, GA

    Provided daily financial transaction services for clients while delivering excellent customer care.

    03/06/2022: San Bernardino, CA

    Understand Clients' business to predict their needs and provide appropriate solutions.

    03/05/2022: Oakland, CA

    Processes and follows up on client documentation for proper maintenance of accounts.

    01/23/2022: Temple, TX

    Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.

    12/25/2021: Modesto, CA

    Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

    Career tips from people on Client Service Associate jobs

    Client Service Associates may also handle client complaints and provide resolutions.

    02/27/2022: Providence, RI

    Develop an ability to communicate effectively with clients, managers and other associates.

    02/06/2022: Peoria, IL

    May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.

    01/31/2022: Oakland, CA

    Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.

    03/05/2022: Detroit, MI

    Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.

    12/27/2021: Pierre, SD

    Step 3: View the best colleges and universities for Client Service Associate.

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