28 Digital Customer Service Associate Jobs in Phoenix, AZ
Hertz Local Edition (Carco Rentals) is Hiring a Digital Customer Service Associate Near Phoenix, AZ
The Digital Customer Service Rep is responsible for the day-to-day data entry and processing for the division, as well as digital communications with customers. This individual will be working inside performing computer processes as well as problem solving customer emails. They must be capable of written and verbal communication and will spend a significant portion of their time on the computer. Reporting to the TNC Field Support team.
What You’ll Do:
- Responsible for compiling and maintaining accurate vehicle records
- Utilizes Microsoft Office Suite
- Collaborates with all TNC stakeholders
- Manages digital communications with customers
- Perform other office duties as assigned
What We’re Looking For:
- 1 year in an office setting preferred
- Proficiency and experience working within Microsoft Office Suite(Excel, Word, PowerPoint, and Outlook)
- Ability to collaborate with internal and external stakeholders across multiple functions and locations
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Results driven, ability to make decisions and help solve problems
- Ability to drive process and organizational change.
- Ability to work under minimal supervision with a goal-oriented mindset and accountability.
- Ability to see the big picture and leverage critical thinking and decision-making skills.
- Excellent organization, time management, delegation, and prioritization skills.
What You’ll Get:
- Up to 40% off any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
Pay: $20.00/hr
Job Summary
Full Time
$30k-40k (estimate)
09/29/2023
05/28/2024
lumpkin
Gilbert, AZ
<25
Related Companies
The job skills required for Digital Customer Service Associate include Customer Service, Problem Solving, Microsoft Office, Written Communication, Data Entry, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Digital Customer Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Digital Customer Service Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Digital Customer Service Associate positions, which can be used as a reference in future career path planning. As a Digital Customer Service Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Digital Customer Service Associate. You can explore the career advancement for a Digital Customer Service Associate below and select your interested title to get hiring information.
