Recent Searches

You haven't searched anything yet.

359 Customer Service Associate Jobs in Phoenix, AZ

SET JOB ALERT
Details...
Hertz
Phoenix, AZ | Full Time
$39k-48k (estimate)
2 Days Ago
Savers Thrifts Stores
Phoenix, AZ | Full Time
$54k-66k (estimate)
Just Posted
USAA
Phoenix, AZ | Full Time
$34k-43k (estimate)
3 Days Ago
Marshalls
Phoenix, AZ | Full Time
$41k-52k (estimate)
4 Days Ago
Cobblestone Auto Spa
Phoenix, AZ | Full Time
$50k-60k (estimate)
3 Months Ago
Marshall Retail Group/InMotion
Phoenix, AZ | Part Time | Full Time
$31k-39k (estimate)
4 Months Ago
Hertz Local Edition (Carco Rentals)
Phoenix, AZ | Full Time
$34k-42k (estimate)
7 Months Ago
Hertz Local Edition (Carco Rentals)
Phoenix, AZ | Full Time
$57k-80k (estimate)
7 Months Ago
Total Wine More
Phoenix, AZ | Full Time
$38k-47k (estimate)
8 Months Ago
Hertz Local Edition (Carco Rentals)
Phoenix, AZ | Full Time
$30k-40k (estimate)
7 Months Ago
FedEx
Phoenix, AZ | Full Time
$28k-36k (estimate)
3 Months Ago
TJX Companies
Phoenix, AZ | Full Time
$33k-42k (estimate)
3 Days Ago
Infinite Computing Systems
Phoenix, AZ | Contractor
$38k-47k (estimate)
2 Days Ago
TJX Companies
Phoenix, AZ | Full Time
$29k-39k (estimate)
4 Months Ago
TJX Companies
Phoenix, AZ | Full Time
$29k-39k (estimate)
7 Months Ago
Marshalls
Phoenix, AZ | Full Time
$31k-41k (estimate)
1 Month Ago
Community Choice Financial Family of Brands
Phoenix, AZ | Full Time
$45k-58k (estimate)
5 Months Ago
The French Agency
Phoenix, AZ | Contractor
$35k-44k (estimate)
6 Months Ago
Marshall Retail Group
Phoenix, AZ | Full Time
$36k-45k (estimate)
4 Months Ago
MEDNAX Services, Inc.
PHOENIX, AZ | Full Time
$38k-48k (estimate)
5 Months Ago
Qleen
Phoenix, AZ | Full Time
$35k-43k (estimate)
10 Months Ago
Wells Fargo
PHOENIX, AZ | Full Time
$72k-93k (estimate)
11 Months Ago
Hertz Rent A Car
Phoenix, AZ | Full Time
$35k-43k (estimate)
1 Month Ago
EōS Fitness
Phoenix, AZ | Full Time
$87k-117k (estimate)
Just Posted
infinite Computing solutions
Phoenix, AZ | Full Time
$38k-47k (estimate)
2 Days Ago
SA Technologies
Phoenix, AZ | Full Time
$54k-70k (estimate)
4 Days Ago
Veear Projects
Phoenix, AZ | Contractor
$35k-44k (estimate)
4 Weeks Ago
SA Technologies
Phoenix, AZ | Full Time
$38k-48k (estimate)
1 Month Ago
Customer Service Associate
Apply
$34k-42k (estimate)
Full Time 7 Months Ago
Save

Hertz Local Edition (Carco Rentals) is Hiring a Customer Service Associate Near Phoenix, AZ

As a Customer Service & Sales Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.

This position includes a rewarding compensation and benefits package

  • $17.00 an hour as your base pay 
  • Overtime hours are compensated at 1.5 times your hourly rate 
  • Includes full range of medical, dental, vision, 401K benefits offerings
  • Uncapped monthly sales incentives

Responsibilities 

Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
Welcome each customer with a smile.
Proudly represent Hertz with your professional appearance, language and behavior.
Focus on providing a clean and safe vehicle, to every customer, every time.
Take ownership of each customer’s service experience by immediately owning and resolving issues.
Be proud of our brand and the role you play in our success.
Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
Build brand loyalty.
Utilize company approved sales and service techniques when determining customer wants and needs.
Offer optional products to meet customer wants and needs.
Prepare all rental and return documents accurately and completely.
Qualify each customer using our company rental requirement guidelines.
Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensure that the return date and time on the rental agreement is accurate.
Review all charges at the time of vehicle return.
Prepare the Rental Agreement Folder with all required information.
Answer the phones to assist customers in a friendly, helpful and prompt manner.
Assist customers by effectively resolving all customer service issues.
Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Skills

Passion for customer service and attention to detail - Goes the extra mile
Self-motivated to achieve and exceed targeted goals
Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
Proficiency in English
Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
Work in a fast-paced environment with a variety of tasks.
Excellent organizational and time management skills
Demonstrate professionalism and interpersonal skills
Proven experience of working well within a team
  • 100% customer focus, with proven experience within a customer facing environment

Additional Requirements

Work flexible shifts including weekends and holidays; and work overtime as required
Work outdoors during all weather conditions
Stand for long periods of time

Job Summary

JOB TYPE

Full Time

SALARY

$34k-42k (estimate)

POST DATE

09/29/2023

EXPIRATION DATE

05/25/2024

Hertz Local Edition (Carco Rentals)
Full Time
$85k-115k (estimate)
Just Posted
Hertz Local Edition (Carco Rentals)
Full Time
$35k-46k (estimate)
Just Posted
Hertz Local Edition (Carco Rentals)
Full Time
$119k-166k (estimate)
Just Posted

The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

Marshalls
Full Time
$41k-52k (estimate)
4 Days Ago
Cobblestone Auto Spa
Full Time
$50k-60k (estimate)
3 Months Ago

If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

12/12/2021: Springfield, MA

Ability to professionally attend to the needs of customers.

02/25/2022: Rock Hill, SC

Apply for part-time Customer Service Associate roles and experience their spirit of community.

01/20/2022: Gary, IN

Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

02/02/2022: Moline, IL

Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

02/13/2022: Gastonia, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

12/14/2021: Sumter, SC

Ensure all customer problems are resolved quickly to the satisfaction of the customer.

12/17/2021: Altoona, PA

Ensure confidentiality of customer data and careful handling of documents media packages.

12/28/2021: Augusta, GA

Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

02/15/2022: New Brunswick, NJ

Measure and analyze customer feedback.

02/21/2022: Dothan, AL

Step 3: View the best colleges and universities for Customer Service Associate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more