Job Description

Are you looking to grow? So are we! J. Morman Insurance Agency LLC Farmers Insurance in ROUND ROCK, Texas, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Benefits

Responsibilities

Process customer policy change requests.

Take premium payments from customers.

Provides on-going support to insurance clients as needed.

Provide customers with additional information about new products and services.

Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Assess and identify the wants and needs of your customer(s) over the phone.

Handle customer renewals.

Requirements

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Must have ability to multi-task.

Must be highly self-motivated.

Professional phone etiquette.

Career minded vision.

Great Customer Service Skills.

Licenced Perferred willing to training- 100% paid