Who We Are

J-1 Visa Exchanges is a Designated U.S. Department of State sponsor, promoting cultural exchange. The Exchange Visitor Programs provides countless opportunities to international students and professionals looking to travel and gain experience in the United States. 

At J-1 Visa Exchanges, we are truly passionate about cultural exchanges. Our founder has been active in international exchanges for 30 years. In today’s interconnected world, we believe that international exchanges open our eyes to cultural differences, encourage cultural interaction and promote better understanding between people. 

Position Overview

Our Program Coordinator will play an integral role in supporting J1X’s company vision and mission statement in administration and support of Exchange Visitor Trainee and Intern programs. The Program Coordinator will be responsible for assisting with day-to-day activities primarily focused on intake and processing sponsorship applications, advising exchange visitors, and maintaining compliance with visa records. The Program Coordinator will assist with advisement to the exchange visitor on the J-1 Intern/Trainee visa with relevant immigration laws, including the Department of State's and the Department of Homeland Security's policies, manuals, instructions, and guidance on SEVIS and all other operations relevant to the Exchange Visitor Program, through conversation, correspondence. The Program Coordinator will serve as an Alternate Responsible Officer for SEVIS (DHS system).

Essential Responsibilities:

Intake & Compliance

• Receive, review, interview and assist in vetting exchange visitor applications for sponsorship into J1X’s program designation in tandem with Program Specialist.
• Coordinate and assemble consular, pre-arrival and orientation packets for sponsored exchange visitors. 
• Create and maintain consulate reports, arrival reports, orientation reports, insurance records, CRM and SEVIS records.
• Assist with program changes and processes such as transfers, extensions, amendments, deviations, etc.

Advisement & Engagement

• Interact with various student and professionals in the exchange visitor program to provide guidance and support throughout their program.
• Engage with exchange visitors through various social media platforms by planning, designing and analysis of social media posts.
• Support digital communications, including content research, creation and analysis.
• Advise exchange visitors of their program requirements, visa regulations, assist with questions related to relocation and transition (such as housing, banking, taxes, etc.) and assist with insurance questions and claims for respective exchange visitors.

Expertise

Has knowledge of the J-1 Visa Programs’ mission statement including values, products, markets, competitors, procedures and services for exchange programs. Hold value to helping international students and professionals in their career development opportunities.

Behavior examples: Represents exchange programs on all aspects and holds true empathy or the ability to understand and share the feelings of others. Utilizing strong active listening and the ability to handle difficult and unexpected situations.

Takes Initiative/Assertive

Reaches and exceeds targets in accordance with professional environment by being active, taking initiative and expanding boundaries. 

Behavior examples: Recognizes and capitalizes on opportunities to enhance performance, is prepared to take calculated risks to achieve goals, is in tune with his/her professional environment. 

Creativity

Initiates innovative solutions and is prepared to explore new ways to be ahead of new developments. 

Behavior examples: Think outside the box to resolve any issues and brings new ideas to the team. Has a proactive attitude towards new developments. 

Involvement

Gives attention to his/her professional environment. Cooperates with colleagues and always strives for mutuality in all relationships: balances the interests of all parties involved and maintains the mission statement. Has a positive and persistent attitude to achieve goals. 

Behavior examples: Shows passion and pride for the uniqueness of exchange programs and life changing opportunities we are involved in, along with the universal characters of our participants and employer clients. Treats colleagues with attention and respect. 

Minimum Requirements

• Must be a U.S, citizen or permanent resident of the United States in order to be a Designated School Officer or Alternate Responsible Officer for the Department of Homeland Security's SEVIS system.
• Bachelor's Degree or equivalent combination of education and experience.
• Must have previous client relationship management, customer service, or program management experience. 

Desired Requirements

• Knowledge of immigration regulations related to J visa categories 
• Prior experience in marketing and/or content creation 
• Prior international and/or educational experience strongly preferred 
• Prior SEVIS experience preferred