Overview

ISHPI is looking for a Systems/Business Analyst to directly support the full spectrum of Product Management operations. The candidate will also help provide some project management, requirements analysis, and systems engineering support. Will work in a hybrid schedule, providing some on-site support in Hanover, MD.

Responsibilities

Essential Job Responsibilities

• Ensure the customer experience is a success from start to finish.
• Integrate directly into the customer’s daily operations; “walk the halls” engaging the operations and analyst teams daily, so they understand you are a core enabler to their success.
• Develop an unparalleled knowledge of the customer’s capabilities and operational needs
• Develop a technical understanding of our technologies (Big Data Platform/BDP) architecture to align customer operational requirements to internal developmental features.
• Become proficient in BDP capabilities and comfortable describing features and providing demos to customers to show incremental progress of developmental efforts. 
• Understand our technology / capabilities and champion them accordingly.
• Assist Product Managers in developing and implementing operational roadmaps and action plans for identified targets of opportunity.
• Assist Product Managers in ensuring the customer is fully aware of relevant DevSecOps touchpoints to ensure feasibility of new updates, features or capabilities.
• Act as the focal point to pushing capabilities out to the customer.
• Assist in expanding future opportunities by working with existing customers.
• Work closely with company development and engineer teams to ensure delivery dates align with customer targets and timelines.
• Travel may be required up to 10% of the time.
• Must be able to work in a hybrid role with some on-site work in Hanover, MD with the customer about 25-50% of the time.
• Additional duties as assigned.

Qualifications

Minimum Qualifications

• Security Clearance - A current Secret level U.S. government security clearance is required and therefore all candidates must be a U.S. citizen. Can also consider candidates with a current TS level clearance.
• Minimum 5 years’ directly relevant experience supporting a complex technical project and or program as a business/systems analyst or requirements engineer and a Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
• Understanding of requirements engineering in Agile methodologies. 
• Ability to work independently and as part of a team.
• Strong understanding of tools like MS Word, MS Excel, and MS PowerPoint. 
• Strong customer interaction/service skills, interpersonal skills and the ability to speak in a public forum.
• Excellent communication and interviewing skills including active listening and empathy.
• Excellent organizational and attention to detail skills; ability to interact effectively with others.
• Must be able to work in a hybrid role with some on-site work in Hanover, MD with the customer about 25-50% of the time.

Preferred Requirements

• Prefer current candidates that have a Secret level Security Clearance to start.
• Experience with Software Engineering, Cloud Technologies and Cyber Security.
• Technical background strong enough to determine system requirements and work closely with engineering and management to ensure accurate design and estimating would be an asset, but not required.
• Previous experience with DISA BDP experience.
• Experience in DoD Personnel Vetting (PV), DoD Critical Technology Protection (CTP), DoD cyber, agile development, and/or big data.

“Ishpi Information Technologies, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.”

As a condition of employment with ISHPI, you are required to provide proof that you are fully vaccinated for COVID 19 or fit within an exemption under the law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment. 

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