Pain management practice looking for a patient service representative who can speak English, Mandarin/Cantonese.

Currently hiring for our Manhattan and Flushing location. Must be able to commute to both locations.
Mon, Wed, Thursdays in Manhattan
Tues & Fri in Flushing

Responsibilities

• Assist in the day-to-day operations of a high volume multi-specialty practice
• Meet and greet patients, verify insurance eligibility and demographics
• Process patient arrivals quickly and efficiently
• Collect patients copayments, deductible and patient’s balances
• Assist with scheduling and confirming appointments
• Answers incoming calls

Desired Skills and Experience

• Secondary language, Mandarin or Cantonese preferred
• Strong leadership skills, attention to detail, and excellent communication skills
• Excellent problem-solving skills
• Ability to handle stressful situations with tact and professionalism
• Ability to communicate effectively, both orally and in writing
• Demonstrate logical reasoning and critical thinking skills
• Detail oriented with highly organized work skills
• Effective listening skills with excellent customer satisfaction skills
• Knowledge of medical terminology and treatment processes

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Relocate:

• Flushing, NY 11355: Relocate before starting work (Required)

Work Location: In person