Role Description: The Business Analyst is an Information Technology (IT) position that reviews, analyzes, and evaluates business processes and documents both technical and user business needs. This role must be familiar with industry leading business mapping methodologies and business process reengineering that facilitate the delivery of successful projects. This role will provide support and offer best practices on reviewing, analyzing and documenting business systems and user needs. Key Activities/Responsibilities: • Review, analyze, and evaluate business processes and systems and user needs. • Utilize general IT SDLC processes. • Document detailed description of user needs and program functions. • Document AS-IS and TO-BE process flows. • Mediate business units that may have conflicting requirements. • Create and maintain several project artifacts including Business Requirements Document, Use Cases and User Acceptance Test Plan and Scripts. • Collaborate with team members to understand organizational and operational challenges. • Draft statistical reports that assist decision-makers. • Utilize Excel, Tableau, and other tools to perform data analysis. • Serve as a liaison between the business community and IT teams. • Identify, manage, and mitigate project risks and issues. • Demonstrate strong written and verbal communication skills. • Demonstrate creative thinking to solve issues. • Be a team player with excellent interpersonal communication skills and documentation skills. Required Qualifications: • Minimum of 8 years of experience reviewing, analyzing and evaluating business processes and systems and user needs. • Minimum of 8 years of experience with general IT SDLC processes. • Minimum of 8 years of experience with documenting AS-IS and TO-BE process flows. • Minimum of 8 years of experience in gathering both business requirements from business divisions as well as technical requirements. • Minimum of 8 years of experience with serving as a liaison between the business community and IT teams. • Minimum of 8 years of experience in educating business unit staff on standardized processes. • Minimum of 8 years of demonstrating strong verbal and written skills in communicating with peers and different levels of users including executive staff. • Minimum of 8 years of experience in facilitating large group meetings with internal and external resources. • Minimum of 8 years of experience in collaborating with the technical and functional teams to develop the Business Requirements Document, Technical Specification, User Acceptance Plan and Scripts and other documents needed in support of the solution. • Minimum of 8 years of experience with writing test cases and scripts that can be delivered to customers as well as provide support during User Acceptance Testing. • Minimum of 6 years of experience with Excel, Tableau, and other tools to perform data analysis. • Minimum of 8 years of experience with requirements gathering with the business team, fit/gap analysis and high-level estimation of implementation effort. Preferred Qualifications: • 4 years of experience with one or more of the state of Texas government agencies. • CBAP and/or PMP certification is a plus.