Reporting to the Vice President of Operations, the Strategic Sourcing (TalentAcquisition) Manager will execute the iTi's procurement strategies and ensurethe integrity of business processes in acquiring all Goods and Services neededfor Interpretation, Translation, Marketing, Sales and other departments. Theindividual will source Professional Services, multilingual linguists(interpreters), translators, video and audio specialists, and other resourcesrequired to serve internal and external customers effectively within iTi'scontract terms and conditions by ensuring on time, on budget, and quality-basedproject delivery.

The core responsibility of the Strategic Sourcing (TalentAcquisition) Manager isto validate resource requirements, identify and evaluate requirements,coordinate and negotiate contracts with multilingual linguists (interpreters)other suppliers, and expedite where necessary. The individual will coordinate contractingactivities with other departments and functions to acquire resources cost-effectivelyand timely.

The Strategic Sourcing (TalentAcquisition) Manager will facilitate, cross-trainand be conscious of various departments, gain in-depth knowledge of their needsand processes to recruit and source the right resources. He/ She will be thekey liaison between suppliers (individuals and third party), languageinterpreters, and the iTi operations and marketing teams.

The individual will be responsible for successfullyproviding ITI experience for internal and external customers, vendors, andpartners. This person needs to model and act in accordance with iTi's mission,vision, and core values at all times.

THE FOLLOWING KEY DUTIES AND ACCOUNTABILITIES ENSURE THE CRITICALSUCCESS OF THIS POSITION

15% - Develop talentand resources acquisition strategy to identify all departments' short-term andlong-term needs and promptly develop execution plans to procure the services.

• Assist the director of operations in reviewing the strategicplans of all departments and prioritize the needs for linguists(interpreters),translators, video and photographers, marketing companies, designers, and otherservices, etc
• Collaborate with business leaders to design, develop,communicate and implement an effective talent and services acquisition strategy,processes, and policy
• Understands business objectives and ongoing workforceplan/resource needs by developing collaborative relationships and becoming atrusted advisor to key stakeholders, including hiring managers, businessleaders, department managers, and HR management.
• Work effectively with all levels of the organization,including senior management, department managers, and operational staff, withminimal oversight to ensure all their talent and service needs are met timely
• Maintain and have a working knowledge of current qualitysystems, procedures, material and services knowledge, and requirements as theypertain to the procurement of services and Talent Acquisition
• Measure and monitor existing and develop new Objectives andKey Result areas and associated metrics
• Provide market data and analysis to support annual long and medium-termstrategic business planning processes
• Develop Supplier Relationship Management (SRM) programs forcritical suppliers, including ongoing reviews based on the Key Results approachwhile maintaining solid relationships with other suppliers to make iTi aCustomer-of-Choice.

50% - Identifyand recruit multilingual linguists (interpreters) and source services forTranslation, Call-center, and Marketing departments to meet their ever-growingneeds

• Leverage your creativity to shape and develop the recruitingstrategy to grow our network of independent consultants. Use your outstandingpeople appraisal and assessment skills to ensure high expertise and depth inour network.
• Launch plans to identify the best independent consultants tosupport our clients, ensuring high quality, impact, and results.
• Lead the effort in building strong relationships with ourindependent consultants, Client Service Partners, and services providers
• Work closely with the requesting department managers andothers to clearly understand their requirements to provide early input into thesourcing process; research supply options, and sourcing candidates
• Proactively work with sales and other departments andleadership team to understand upcoming new contracts and ensure that linguistsfor all forecasted languages are screened and onboarded on a timely basis
• Ensure that the supplier database is always up to date andcomplete with all required linguists' and services providers’ information andpricing details
• Organize and prioritize daily workflow to ensure that alldeadlines are met, and the company goal of 98.5% fill rate is achieved
• Coordinate with department managers and others to identifyand prioritize video and audio specialists, copywriters, content writers,publishers, and any other resources that are required from time to time
• Manage the procurement of services on behalf of the companyor for specific clients
• Negotiate terms and rates, ensuring that you secure the bestpossible rates in line with the company's sourcing policy.
• Successfully negotiate to maximize cost-effectiveness foriTi and its clients
• Build, maintain, and manage supplier relationships and keepup good communications

20% Lead andensure that all linguists(interpreters) and vendors are screened and onboardedwhile ensuring that all iTi supplier compliance requirements are met 100% ofthe time.

• Develop and maintain excellent relationships with suppliersand vendor partners and liaison between them and iTi.
• Proactively engage the marketplace to identify innovativesupplier offerings, develop company leverage, understand key cost drivers, andmitigate risk.
• Manage, measure, and improve cost competitiveness throughcapital cost and execution hours reductions while ensuring continuous supply ofhigh-quality services to achieve the lowest “Total Cost” to iTi and increasecompany cash flow and profitability
• Communicate with different stakeholders to solve systemicoperational issues and engage suppliers at a strategic level
• Negotiate strategical supply agreements and standardizedcontracts with suppliers to lower costs, ensure supply, and eliminate sole orsingle source situations
• Utilizing and reinforcing the Global Strategic Sourcingprocesses and documents defined in the Business Management System (BMS).
• Identify, screen, and qualify new linguists and suppliers tofill supply chain gaps, improve performance, and increase backup options forcost management and high fulfillment targets
• Ensure that all credentials of the linguists are screened,verified, and documented.
• Administer language proficiency exams and ensure that alllinguists meet the iTi standards
• Ensure completeness and accuracy of all documents, includinglegal, state, and federal law compliance forms and data
• Ensure all vendor agreements and pricing details arenegotiated, approved, and documented promptly

15% Lead the TalentAcquisition team and focus on the continuous improvement effort to enhance the procurementprocess, vendor quality, and client satisfaction

• Recruit, retain, and develop outstanding Talent AcquisitionCoordinators by providing direction, leadership, and management to ensure clearroles, responsibilities, goals, and objectives.
• Lead and manage the Talent Acquisition coordinators toensure desired objectives, key result areas, and functional metrics areachieved
• Maintain professional growth and development throughseminars, workshops, continuing education, and professional affiliations tokeep abreast of the latest trends in Services Management and the Supply Chain
• Engages team members in growth and development discussionsand facilitates ongoing development action plans.
• Assess core working processes for continuous improvement,identify and fill gaps, and share best practices throughout the team and otherdepartments.
• Provide strategic advice, coaching, and guidance to departments,HR team, and key stakeholders
• Influence key stakeholders to align expectations to theexternal marketplace
• Participate in continuous improvement efforts, includingdaily and weekly huddles (4DX sessions)
• Gather and monitor supplier performance data for quality,service, cost, and identify improvement opportunities
• Continuously strive to improve and document all relevantprocedures and work instructions to increase the productivity of all suppliersand vendors
• Suggest, discuss, and implement creative and innovativesolutions to attract linguists to become part of the iTi vendor database andactively accept assignments
• Perform cost analysis and volume planning for significant servicesand products (e.g., materials, equipment, and services)
• Develop new supply sources where vendors and suppliers areno longer competitive. May recommend cost-saving proposals
• Identify areas of potential cost reduction and analyze theimpact of pricing changes for linguists and services providers

Requirements

Your qualifications are:

• A Bachelor of Science degree in communications, operations,or business discipline
• At least 5 years of experience in recruiting, sourcing, or supplierevaluations
• 2 years of professional experience (preferred) spanningrelevant areas of operations, supply chain management, procurement, and quality,preferably in the linguistic industry preferred
• A highly driven, self-starter with a track record ininterviewing, assessment, and professional development
• You should have a solid talent-focused skillset, with abackground in staffing in a professional services/ consulting environment,top-tier recruitment/search or development
• Proven strategic Talent Acquisition professional.
• Able to positively influence at all levels of anorganization and to develop valued relationships with Senior Executives,Managers, Linguists, and Suppliers alike
• Politically savvy, flexible, and with a solid drive toachieve desired outcomes in an environment of constant change, competingpriorities and objectives
• Personal powers of resilience and tenacity; takes personalresponsibility for resolving performance issues before they impact thebusiness; consistently sees things through to completion
• A highly motivated and positive attitude is essential tothis role, as working within the procurement industry can often be verydemanding and challenging.
• Solid customer service background and get along with people skillsfrom all walks of life.
• A flexible approach to negotiating and a willingness to workto time-sensitive deadlines are essential.
• Good problem-solving and analytics skills and the ability tocommunicate clearly and concisely verbally and in writing clearly andconcisely. Bilingual preferred.
• Strong organizational, prioritization, and projectmanagement skills.
• Ability to develop effective relationships with a diversegroup of linguists, clients, and third-party vendors.
• Quick learner and practical negotiator

Benefits

Why you are excited aboutus:

AtiTi, we take pride in the relationships cultivated with both our clients andemployees. We have created a company culture that is 100% focused on ourclients and employees, 100% of the time. With our greatest assets onboard, ourpeople, we have the capabilities of a large company with the flexibility andfamiliarity of a small, family business.

iTi’svision is to cultivate a dynamic workplace of engaged individuals motivated todeliver an exceptional, 100%client centric customer experience.We work together toward accomplishing this vision by following our core values:

·Client-Centric

·Team

·Innovation

·Expertise

·Integrity – at the core of everything we do

Here at iTi, we are a not only a team – but afamily dedicated to empowering each other every day.Innovation and continuous developmentwithin our team is always encouraged and expected, leading to limitlessopportunities. Our expertise in providing multicultural languagesolutions for our customers within our services in collaboration with ourforward-thinking culture fosters personal integrity and leading-edgeimprovement, creating a positive impact – on a global level.

Ifyou’re seeking to work side-by-side with dedicated professionals who arecommitted to our vision and values, who actively encourage, inspire, andsupport each other, rise along with us at iTi. Additionally, iTi offers acompetitive benefits package! Including but not limited to: Gym Memberships,On-Demand Telehealth and Therapy Options, Discounts on Childcare Services,Travel Discounts, Adoption Assistance, Personal Training and DevelopmentOpportunities, and many more! Inquire with a member of our People OperationsTeam for more information.

Bea part of building next-generation multi-cultural language solutions with ourteam each and every day!

iTi,Inc. is an equal opportunity employer. All employment decisions are madewithout regard to race, color, age, gender, gender identity or expression,sexual orientation, marital status, pregnancy, religion, citizenship, nationalorigin/ancestry, physical/mental disabilities, military status, or any otherbasis prohibited by law. EOE, M/F/D/V