NCCA Accreditation – oversight and management of all accreditation, certification and compliance-related activities. You will monitor, update and ensure organizational processes are aligned and delivered according to plan. This role will work closely with the Sales and Student Success Teams to offer guidelines and maintain compliance to the certification program policies. You will make sure other departments have the appropriate tools and resources to carry out certification program policies. You will enlist the services of other vendors for activities around accreditation maintenance, accreditation, and student testing (consulting, test vendors, site centers, SMEs, etc.).

Compliance – oversight and management of all the CCPA & GDPR compliance requirements. You will monitor and stay up to date on all compliance changes and update internal documentation while maintaining a document repository for all CCPA & GDPR policies and procedures. You will address, track, and manage all CCPA and/or GDPR requests, and reporting.

Maintain NCCA Accreditation: Leads and supports projects and initiatives including: job task analysis, item development, item analysis, and standard setting. Interacting with all stakeholders to create projects and ensure the on-time delivery of initiatives.

Oversee NCCPT Education: Manage NCCPT exams, candidate test-taking needs, and coordination with exam proctoring companies. Provide training as needed, and work with stakeholders to expand understanding of accreditation. Coordinate and document all NCCPT Board and related meetings. Ensure compliance with NCCA rules. Work with NCCA Consultants and Psychometricians on annual reports. Maintain a document repository for all NCCPT documentation and contracts.

Manage Case Scenarios: Provide leadership to support teams when encountering special scenarios such as examination appeals, disciplinary actions, testing accommodations, and recertification petitions.

Manage Accreditation Financial Processes: Monitor and manage invoice payments, the purchase of goods and services, and reimbursements. Coordinate with the accounting team to research, compile and analyze data to create financial and operational reports, presentations, and proposals.

Coordinate Board/SME Recruiting: Conduct Board and Subject Matter Expert candidate phone screens, ensure seamless interview experience, solicit reference checks, and communicate/track onboarding and training process.

Medacat Management: Ensure new users are trained to use the item bank software correctly and have clear direction on what items they will be adding, editing, or reviewing.

3 years of aligned professional experience, with significant time invested in project and process management, ideally in the Education industry

Minimum 1 year of required experience in compliance and accreditation

Excellence in all aspects of communication: written, verbal, and interpersonal

Proven ability to manage competing priorities in a dynamic work environment

Strong analytical and organizational skills, with a keen attention to detail

Wide range of technical proficiency, including MS Office, Google Suite, CRM and LMS

Free Certifications: Who wants to be their best self? WE DO! As an ISSA team member, you have access to our courses and certifications…at no expense! Additionally, you'll receive exclusive discounts on leading products in the fitness industry. Cool, right? After 90 days, employees can also enroll up to 5 friends/family members each year in our courses...FOR FREE!

Health & Wellness Reimbursement: If our company’s mission is to encourage healthy living, we need to walk the talk and ensure each employee is supported in their wellness journey! Employees can submit fitness purchases (gym membership, fitness equipment, classes) and professional and mental health purchases (personal learning courses, wellness apps, art classes, and more) for reimbursement up to $50/month…$600/year.

Work-Life Synergy: Our Core Team members have 4 weeks of PTO each year...5 days are front-loaded on day 1, and the rest is accrued on a bi-weekly basis! And everyone at ISSA gets 8 paid national holidays every year...PLUS 1 floating holiday! Work hard, play hard!

Parental Time Off: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid maternity/paternity time to bond with a new child.

Well-Rounded Support: We are proud to offer Maven, a global platform that provides on-demand care! Maven provides an option for inclusive, comprehensive support for the whole employee and their family journey!

Medical, Dental, and Vision Insurance: A key component to living a healthy lifestyle is having access to the care we (and our families) need. We offer 2 medical insurance plans accompanied by Health Saving Account (HSA) and Flexible Savings Account (FSA) options, as well Dental and Vision coverage. And you don’t have to wait forever! Eligibility begins the 1st of the month after you start.

Team Building: We may be remote, but we don’t have to be alone! We host a monthly schedule of virtual team activities, town halls, brown bag lunches, and other special events…so many fun ways for us to connect and support one another.

Growth Opportunities: When our people grow…we grow! We offer leadership training, coaching/mentoring opportunities, and cross-functional collaboration on special projects and initiatives. Constant growth and development are inherent in our culture.

Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process prior to your start date, so you are ready to rock ‘n roll on your first day. We also provide a monthly work-from-home allowance!

What Else? We have a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. We also offer an employee assistance program to assist with work-life concerns (legal, financial, and mental health). Our ultimate goal is to support you and your overall wellness.