Requisition ID: req43343

Job Title: HR Manager, Humanitarian Reception

Sector: Human Resources

Employment Category: Fixed Term

Employment Type: Full-Time

Compensation: USD 90,000.00 - 90,000.00 Salary

Location: New York, NY RAI USA
Job Description

Background: In 2022, in response to an increase in asylum seekers and migrants arriving to New York after having recently arrived via the southern US border, New York City’s Health & Hospitals (H&H) launched several Humanitarian Emergency Response and Relief Centers (HERRCs) to provide humanitarian reception and supportive services to asylum seekers while they stabilize and organize plans to reach their final destination, whether that be NYC or elsewhere in the US.

The IRC New York office will partner with H&H to provide initial intake, basic legal information, referral services, and reconnection case management to arrivals at HERRC sites. The IRC believes that effective humanitarian reception can serve as a gateway to a safe and dignified asylum system in the US by providing asylum seekers with initial reception and referrals to understand their rights and the legal process, providing more intensive case management for cases with heightened needs, and facilitating safe connections to US ties—whether in New York or elsewhere—and referrals to legal and social services in their final destinations. .

Job Overview/Summary:

The HR Manager oversees and implements human resource activities, providing a spectrum of services from tactical to strategic. The HR Manager is expected to contribute to the strategic direction setting and operational problem solving through their areas of professional expertise. The HR Manager engages with the Regional HR Partner to ensure compliance with all organization-wide policies and procedures and leads local labor law compliance efforts. This position is based in New York, NY and may need to go between multiple HERRC sites.

Major Responsibilities

Provide support and drive progress of key bodies of work within a broad range of people management topics:

• IRC Way: model, promote and uphold a culture of values as reflected in our code of conduct, The IRC Way: Standards for Professional Conduct – Integrity, Service, Accountability, and Equality.
• HR Knowledge: serve as a reliable source of HR policies, practices, and processes in response to employee and/or supervisor requests, ensuring compliance with internal and external standards and applicable labor laws, including state- and city-specific labor law. Support the development and refinement of key HR lifecycle processes as needed.
• Employee Relations: facilitate resolution of escalated issues related to basic employee welfare needs regarding benefits, payroll, HRIS, Leaves of Absence, and general employee questions.
• Employee Relations: lead intake, make recommendations, and support resolution of sensitive employee relations matters and workplace investigations.

• Talent Acquisition: in conjunction with hiring managers, responsible for overseeing all aspects of recruitment processes including job description development, job postings, review of resumes, interviewing, reference checks, background checks, and job offers.

• Talent Acquisition: provide onboarding of new staff, with the goal to ensure new hire and orientation practices are implemented in accordance with IRC standards.
• Talent Management: participate in core talent activities as relevant and become proficient in delivering select training and development seminars.
• Talent Management: lead the development of a local talent-development strategy and oversee implementation.
• Employee Exits: monitor and intervene as necessary to ensure IRC standards are met for separation forms, exit paperwork, and exit surveys.

• HR Administration: Manage and maintain electronic office personnel records of employees and prepare paperwork with supporting documentation for all Workday transactions to include new hires, staff transfers, supervisory changes, separations, etc.

• Manage the background check procedures for staff, and independent contractors.

• Other duties as assigned.

Working Environment:

• A combination of standard office environment and remote work.
• May require occasional weekend and/or evening work.

Job Requirements

Education:

• Bachelor's degree, preferably in Human Resources or Business Administration; or equivalent experience. Master’s degree in Human Resources Management a plus.

Work Experience:

• Minimum 3 years progressively responsible Human Resources experience.
• SHRM-CP or related certification preferred.
• Strong working knowledge of at least one human resources discipline including: employee relations, compensation and benefits, performance management, learning and development, organizational development, etc.
• Prior experience leading workplace investigations and supporting the resolution of employee relations matters strongly preferred
• Experience in a large, matrixed organization a plus

Demonstrated Skills and Competencies:

• Foundational knowledge of HR concepts, including Federal & State employment laws
• Excellent written and verbal communication skills.
• Highly learning agile: capable to adapt quickly to change and apply new information and skills to work duties.
• Self-motivated to plan, prioritize and problem solve independently.
• Ability to build and foster effective and positive working relationship with colleagues and maintain confidentiality to the highest degree.
• Proficient in MS Word, Excel, and PowerPoint; experience in Workday and applicant tracking systems a plus
• Facilitation, Change Management and/or Project Management experience a plus.
• Experience successfully working in a multicultural environment.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

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