You haven't searched anything yet.
Xanterra Travel Collection (Xanterra) owns a growing group of hospitality, travel and leisure businesses operating in more than 30 countries. As the nation’s largest National Park Concessioner (our original core business), environmental stewardship, compliance and sustainability are fundamental to everything we do. In the last decade, Xanterra has established itself as the industry leader in protecting and preserving the environment in national parks, private resorts and adventure travel. The company’s 6500 (peak season) employees provide superior guest service to visitors from around the world who visit the company’s 20 hotels and lodges with more than 4,000 guest rooms, 45 retail stores, 55 restaurants, 1,500 campsites, a tourist train, and six cruise ships. Please see xanterra.com for more information on the company and its environmental initiatives, shops and guest activities in national parks such as Grand Canyon, Glacier and Yellowstone.
We currently have an amazing group of Customer Service and Sales Central Reservations Agents and are looking to add more! Our 100% remote Central Reservations operation is now hiring Remote Full and Part-time Reservation Customer Service and Sales Agents in the following states- AZ, CO, FL, ID, MI, MN, MT, NC, NH, NV, OK, SC, SD, TN, TX, UT, VA, and WY. Our customer service team handles inbound only calls and chats from guests wanting to have a once in a lifetime travel adventure with us! You’ll spend the day selling, explaining, and “bringing to life” unforgettable experiences at or near National Parks such as Yellowstone, Death Valley, Glacier, Grand Canyon South Rim, and Zion.
Listen to what our current Agents have to say about life in Central Reservations at Xanterra Travel Collection!
"Central Reservations is a great place to work. I have held a couple different roles in the almost 3 years I have worked for them.”
“The management team at Central Reservations encourages personal and professional growth.”
“Central Reservations believes and administers an open-door policy for all employees.”
"It is rewarding being a part of the National Parks experience and helping our guests attain their dreams!"
“The department encourages participation in different activities throughout the year. I have never worked for a department that cares so much about their employees."
What is in it for you:
What we ask of you:
Training is 3 weeks long, the hours are 8:30 - 5 pm (MT), and in a 100% virtual enviorment.
“Remote potential not available in all states and candidates must provide own high-speed internet.”
Other
$38k-47k (estimate)
12/13/2023
05/02/2024
The job skills required for Customer Service Agent include Customer Service, Flexibility, Initiative, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.