TITLE: Supervisor, Children Health Home Case Management Program

REPORTS TO: Program Director

Department: Children Health Home Case Management

RESPONSIBILITIES:

• Organize and supervise staff who support individuals with chronic mental/medical health illness and complex trauma in achieving short and long term health care goals using a person-centered model
• Minimum Caseload may be required should it be necessary to maintain operations.
• Reviews new enrollments and assigns to a care manager in a timely manner
• Manage staff in accordance with established policies and procedures and time frames.
• Ensure quality of the services delivered by the HHCM program.
• Ensure all CANS assessments and other mandatory assessments are completed
• Check critical clinical notifications on a daily basis
• Ensure the timely development and implementation of care plans
• Ensure that staff completes all necessary case notes and written reports in a timely, accurate and concise.
• Ensures that the needs identified in the Care Plan are delivered to the clients’ and guardian’s satisfaction.
• Works closely with his/her team and assist in identifying necessary resources to achieve client’s care management goals
• Ensures that client’s Medicaid and demographic information is accurate on a monthly basis
• Supervises the termination process and case closures and ensures that appropriate discharge planning is provided.
• Attend program related community and committee meetings as assigned
• Resolve issues based upon client complaints, provider concerns and/or data trends.
• Work collaboratively with intake and outreach staff, and Directors of all Interborough programs
• Other duties as assigned

REQUIREMENTS:

• Bachelor’s degree in a related field, a minimum of 2 years of Supervisory Care Management experience preferred
• Superior attention to detail, research, organizational and problem solving skills
• Ability to work independently, and as part of a team
• Ability to coordinate responsibilities. Excellent organizational and time management skills required.
• Background check and finger printing required
• Working knowledge of computer software and electronic health record systems.
• Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
• Excellent interpersonal skills required.
• Bilingual preferred: Yiddish, Spanish, Russian

BENEFITS WE OFFER:

• Medical including Dental and Vision
• Cafeteria Plans: FSA, Dependent child care plan, qualified transportation plan
• Up to 3% 401k Profit Sharing plan automatic contribution for eligible employees
• 401k Additional 4% match of your contribution from your salary
• Employee Assistant Program Services (EAP)
• Community Mental Health Loan Repayment Program for qualifying candidate
• Paid time off (PTO)
• Referral Bonus

SALARY RANGE: $65,000 to $70,000 (Based on experience and licensure/certification.)

Interborough is an EOE employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regards to race, color, religion, sex, national origin, disability status, genetics, protected veterans’ status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and/or local law and encourage women, veterans and other minorities to apply.

Interborough Developmental and Consultation Center is committee to Diversity, Equity, Inclusion and Belonging (DEIB) in the workplace. We believe that DEIB unites every community.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.

Interborough is an Equal Opportunity Employer

#IDCCCM

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Supervisory: 2 years (Required)

Ability to Commute:

• Brooklyn, NY (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person