82 customer service representative Jobs in alpharetta, ga
PSG Global Solutions Careers is Hiring a Customer Service Representative Near Alpharetta, GA
The Opportunity
Description
We're looking for a Customer Service Representative , working in Financial Services industry in Alpharetta, Georgia, United States .
- Establish and maintain effective relationships to deliver world class service to our clients.
- Handle incoming phone calls from financial advisors and branch employees related to Retirement Services.
- Utilize various internal and external resources and tools to provide information and resolve issues.
- Follow established procedures to route processing requests to the appropriate processing teams and to escalate inquiries for further research.
- Meet team and department service goals as established by MSSN management.
Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.
Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.
Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.
Let this be your day. Put their expertise to work for you. You deserve it!
Experience Required for Your Success
- Bachelor's degree
- 2 years financial industry experience
- Attention to detail
- Ability to multi-task and manage time effectively
- Ability to establish and maintain positive client relationships
- Ability to diagnose and solve problems creatively
- Ability to recognize and diffuse potential issues and/or difficult interactions
- Excellent communication (written and oral) and listening skills
- Desire and ability to learn quickly and apply knowledge to various situations
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
Job Summary
Full Time
$54k-67k (estimate)
05/02/2024
05/19/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
