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Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys helping others and has excellent communication skills.
Duties:
- Handle incoming customer inquiries and provide accurate and timely responses
- Assist customers with product information, order placement, and order tracking
- Upsell additional products or services to customers when appropriate
- Conduct outbound calls to follow up on customer inquiries or resolve any issues
- Enter customer data and update customer accounts in the system
- Analyze customer feedback and provide suggestions for improvement
- Collaborate with other departments to ensure customer satisfaction
Qualifications:
- Fluent in English, both written and verbal
- Bilingual in Spanish is a plus
- Excellent communication skills, with the ability to effectively communicate with customers from diverse backgrounds
- Strong problem-solving skills and the ability to think quickly on your feet
- Previous experience in customer service or sales is preferred
- Proficient in data entry and computer skills
-Posting ads
Benefits:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career advancement within the company
If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you! Apply now to join our team as a Customer Service Representative.
Job Type: Full-time
Pay: $19.00 - $23.99 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
Business Services
$42k-53k (estimate)
05/09/2024
05/16/2024
greenirc.org
Summerville, PA
<25
Business Services
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Customer Satisfaction, Data Entry, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.