20 Call Center Representative Jobs in Pittsburgh, PA
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Inkling Storm Design is Hiring a Call Center Representative Near Pittsburgh, PA
About us
At Inkling Storm Design, we understand the significance of your special occasions. Whether it’s a wedding, engagement, or any other milestone event, we believe that every moment is unique and deserves to be cherished forever. Our mission is to turn these fleeting moments into timeless memories that you can revisit and relive for years to come.
Job Title: Call Center Representative
Location: Pittsburgh, PA
Job Type: Full-time
Job Summary:
We are seeking a highly motivated Call Center Representative to join our team in the photography industry. As a Call Center Representative , you will be the first point of contact for our customers, providing excellent customer service and addressing their inquiries and concerns.
Responsibilities
- Respond to customer inquiries and provide information about our products and services
- Address customer concerns and provide appropriate solutions
- Process customer orders and assist with product sales
- Handle customer complaints or escalations in a professional and timely manner
- Maintain accurate and detailed customer records in our CRM system
- Collaborate with other teams within the company to resolve customer issues
- Follow up with customers to ensure their satisfaction with our products and services
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Familiarity with photography equipment and terminology is a plus
- Proficient in using CRM software and Microsoft Office Suite
- Availability to work flexible hours, including evenings and weekends
Bonus Points:
- Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account
Let’s create your dream career and make an impact together! Apply today.
Job Type: Full-time
Pay: $16.00 - $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
$39k-50k (estimate)
04/11/2024
04/24/2024
The job skills required for Call Center Representative include Customer Service, Call Center, Products and Services, Problem Solving, Microsoft Office, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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