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Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients.
Responsibilities:
- Handle incoming customer inquiries via phone, email, and in person
- Provide information about vet services
- Assist customers with questions, billing statements, and processing payments
- Resolve customer complaints and issues promptly
- Warmly greet clients and their pets
- Assist clients with registration and paperwork
Skills:
- Strong interpersonal skills
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and offer solutions
- Prior experience in customer service is a plus
- The ability to work in a fast-paced environment
- The ability to work in an environment which may see pets under distress
If you are a proactive individual with a passion for customer service and possess the skills mentioned above, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
Weekly day range:
Work setting:
Work Location: In person
Full Time
$33k-42k (estimate)
11/03/2023
09/19/2024
indyvet.com
Indianapolis, IN
25 - 50
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.