237 Operations Manager Jobs in Baltimore, MD
Imperial Events Security Services is Hiring an Operations Manager Near Baltimore, MD
Operations Managers are responsible for the entire operation of the organization and, as such, can expect to have responsibilities and duties not outlined below.
- Recruit, hire, and train security guards and shift supervisors in order to maintain an adequately staffed roster
- Manage the implementation of a security staffing and logistics plan for each event/venue as assigned by the Director of Operations
- Ensure all staff are knowledgeable and following all policies and procedures per IESS, event, or venue protocols
- Conduct site visits and staff inspections regularly for assigned events/venues
- Ensure open and clear lines of communication exist across the organizational chart
- Interact with and be the main point of contact for clients
- Forecast staffing needs based on weather, days of week, length of show, and other relevant factors
- Ensure Shift Supervisors are enforcing all IESS policies at all times
- Oversee, coach, develop, and discipline both direct and indirect reports as required
- When necessary, fill in as a Shift Supervisor or Security Guard to avoid an unstaffed post
- Attend or oversee all required trainings as directed by executive management
- Collaborate with the management team in order to ensure IESS is always efficient and improving
- Maintain an "open door" policy for employee concerns at all levels of the organization
- Network at industry events
- Travel when required, occasionally overnight
- Must be at least 25 years of age or older
- Must have a high school diploma or GED
- 2 years college preferred
- Ability to communicate in English effectively both orally and in writing.
- As a condition of employment, employees must successfully complete a background investigation and a post-offer/pre-employment drug screening.
- Must possess a valid US drivers license
- Must pass a Driver's Record check
- Must have a flexible schedule which includes working some nights, weekends, and holidays as business needs dictate
- Must have at least 3 years experience managing others directly
- Neat and professional appearance
- Upbeat, friendly, and personable demeanor
- Must be able to handle urgent situations with calm and poise
- Must be organized, detail-oriented, and able to prioritize tasks
- Must be proficient in computer skills and fluent in Microsoft programs
- Paid Time Off (4 weeks per year)
- Medical Insurance (100% covered by company)
- 401k with company matching
- Perks at Work Membership, offering discounts at your favorite restaurants, attractions, entertainment, and more.
- Free in-house trainings and certifications
- Cell phone & accessory discount program
- Company-sponsored attendance to industry trainings or conferences
- Company-sponsored membership to industry associations
- Advancement opportunities
Job Summary
Full Time
$105k-130k (estimate)
11/22/2023
05/24/2024
iessevents.com
Philadelphia, TN
<25
Related Companies
The job skills required for Operations Manager include Team Management, Communicates Effectively, Logistics, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.
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