4 Veterinary Customer Service Representative Jobs in Windsor, MO
Imperial Animal Hospital is Hiring a Veterinary Customer Service Representative Near Windsor, MO
- High School Diploma or equivalent.
- Customer Service background.
- Typing skills are required.
- Some computer knowledge is required; comfortable with Word, keyboarding, and use of communication tools such as email.
- Significant experience with basic office functions in a busy office environment.
- Previous customer service and veterinary practice experience are desirable but not required.
- Answering phones.
- Can work to maintain an effective veterinarian appointment schedule, screening emergencies and prioritizing cases that need to be seen.
- Greeting clients, getting weights on patients, taking a medical history.
- Checking clients out after their appointments, taking cash, credit card, and Care Credit payments.
- Knowledge of vaccines required for pets in their life stages recommended annual testing and the importance of these tests.
- Can educate clients on over-the-counter products.
- Assess pet medical emergencies, and humane euthanasia, with empathy and compassion, dealing with clients in stressful situations.
- Use of the Cornerstone Veterinary computer system, plus general computer skills including Word and sending email.
- Using a copier, scanning documents, and faxing.
- Be able to lift 40 pounds. Assist clients with carrying food to their cars.
- Helping bring pets into or out of the clinic, sometimes on a cart.
- Appointment reminder calls and recheck calls for the doctor.
- Must be comfortable around dogs, cats, and small animals, including rabbits, rats, and birds.
- Maintain the appearance and cleanliness of the waiting room and reception area.
- Adhere to all hospital directives and protocols and maintain the highest ethical, moral, and professional standards.
- Act responsibly to build your reputation in the community and enhance the reputation of the hospital and your colleagues.
- Be flexible in attitude and work habits.
- Quickly learn how to pronounce, know the meaning of and spell commonly used veterinary terms.
- Maintain a professional appearance.
- Maintain a professional, courteous attitude.
- Ensure a pleasant, respectful, and productive doctor-staff and staff-staff relationship.
- Keep the spirit of teamwork alive.
- Support the value of all hospital services.
- Attend and participate in all required management and staff meetings.
- Perform other related duties as directed by the owner(s), hospital director, administrators, or Managers.
- May be exposed to unpleasant odors, noises, and animal feces. May be exposed to bites, scratches, and contagious diseases.
- Paid major holidays.
- One week of paid vacation starting at one-year post-employment. (2 weeks at 3 years and 3 weeks at 5 years).
- 401k after one year of employment.
- Health Insurance, dental, and vision are available for full-time employees after 90 days.
- Compensation is based on experience.
Job Summary
Full Time
$33k-44k (estimate)
03/29/2024
05/28/2024
imperialvets.com
Imperial, MO
<25
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The job skills required for Veterinary Customer Service Representative include Customer Service, Scheduling, Computer Systems, Empathy, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Veterinary Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Veterinary Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Veterinary Customer Service Representative positions, which can be used as a reference in future career path planning. As a Veterinary Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Veterinary Customer Service Representative. You can explore the career advancement for a Veterinary Customer Service Representative below and select your interested title to get hiring information.
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