108 IT Support Specialist Jobs in Houston, TX
Impact Solutions is Hiring an IT Support Specialist Near Houston, TX
IT Support Specialist is the company's first line of defense for technical issues.
Act as the primary point of contact for employees needing assistance with technology.
Investigate and resolve employee technical problems. If an issue cannot be fully resolved, escalate it appropriately. Ensure the employee's concern is fully addressed.
IT Support Specialist will keep detailed records of issues and solutions to prevent recurrence and improve future support.
Manage on-site computer kiosks and printers, including software updates, troubleshooting connectivity problems, and handling supplies.
Assist with setting up new employees' computers and peripherals, and create new user accounts.
Write and update technical documentation, collaborating with different departments to understand their needs.
IT Support Specialist will gather employee feedback on technology and processes and share insights with the internal team.
Proactively suggest ways to enhance technologies, policies, or procedures for better efficiency and user experience.
Assist with new employee orientation and maintain hardware inventory.
Ensure all user machines have the most current software.
IT Support Specialist Background Profile:
High School degree is required
1 year of previous experience as a help desk technician or other customer support role
Tech savvy with working knowledge of Mac, Windows and Google Chrome
Good understanding of computer systems, mobile devices, printers, and other technology products
Proficiency in Spanish is preferred but not required
Job Summary
Full Time
Scientific Services
$74k-91k (estimate)
04/13/2024
06/12/2024
impact-solutions.co.uk
GRANGEMOUTH, SCOTLAND
25 - 50
2002
KEVIN ROSS
<$5M
Scientific Services
Related Companies
The job skills required for IT Support Specialist include Futures, Troubleshooting, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
12/31/2021: Little Rock, AR
These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
03/08/2022: San Jose, CA
IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
12/13/2021: Brockton, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
02/07/2022: Bridgeport, CT
Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
Step 3: View the best colleges and universities for IT Support Specialist.
Similar Jobs
Popular Articles
