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Customer Service Associate
Impact Collective New York, NY
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$47k-59k (estimate)
Full Time 1 Day Ago
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Impact Collective is Hiring a Customer Service Associate Near New York, NY

Job Description

Job Description

The Quality Customer Service Associate is required to execute all tasks regarding client services. As a Quality Customer Service Representative you will learn how to explain product benefit and use to consumers on behalf of our clients.

Customer Service Associate Responsibilities:

  • Work with the customer service team to complete tasks
  • Handle tasks on assigned customer accounts
  • Accurate data entry and paperwork regarding customer accounts
  • Proofread documents to ensure accuracy
  • Responsible for the accuracy of all entries for client services and sales.
  • Assist in creating new training exercises
  • Maintain positive, professional, public speaking, and analysis skills
  • Comfort working with iOS, Microsoft, and mobile tablets
  • Create an analysis report of team success rates.
  • Assist customers with questions on concerns regarding their account, troubleshoot, and solve problems

Customer Service Associate Requirements and Key Skills:

(The following are representative of the education, experience, knowledge, skills or ability required for this position)

  • Ability to follow direction
  • Team player
  • Proficient in MS Office
  • Outstanding public speaking and written communication skills
  • Complete tasks accurately, efficiently and quickly
  • Business Attire Required
  • Leadership Skills
  • Ability to Stand 4 hours in duration
  • Good organizational skills and multitasking skills

*Please submit your resume to apply for the Customer Service Associate Position. Candidates for the Customer Service Associate position should have flexible scheduling availability.

Job Summary

JOB TYPE

Full Time

SALARY

$47k-59k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

05/10/2024

WEBSITE

impactcollective.io

HEADQUARTERS

Salt Lake City, UT

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

12/12/2021: Springfield, MA

Ability to professionally attend to the needs of customers.

02/25/2022: Rock Hill, SC

Apply for part-time Customer Service Associate roles and experience their spirit of community.

01/20/2022: Gary, IN

Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

02/02/2022: Moline, IL

Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

02/13/2022: Gastonia, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

12/14/2021: Sumter, SC

Ensure all customer problems are resolved quickly to the satisfaction of the customer.

12/17/2021: Altoona, PA

Ensure confidentiality of customer data and careful handling of documents media packages.

12/28/2021: Augusta, GA

Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

02/15/2022: New Brunswick, NJ

Measure and analyze customer feedback.

02/21/2022: Dothan, AL

Step 3: View the best colleges and universities for Customer Service Associate.

Butler University
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