EmV, located in the vibrant city of New York, is seeking dedicated individuals to join our team as Customer Service Associates. At EmV, we are committed to providing top-notch customer service and offering a diverse range of high-quality products to our valued clientele. Join us in creating memorable experiences for our customers while working in a supportive and inclusive environment.

Position: Customer Service Associate

Responsibilities:

• Greet customers with a warm and welcoming demeanor
• Assist customers in locating products and provide recommendations based on their needs
• Respond to customer inquiries and resolve issues promptly and professionally
• Process transactions accurately and efficiently using POS systems
• Collaborate with team members to ensure a positive shopping experience for all customers

Qualifications:

• Previous customer service experience preferred, but not required
• Excellent communication and interpersonal skills
• Ability to remain calm and courteous in high-pressure situations
• Strong problem-solving skills and attention to detail
• Passion for delivering exceptional service and representing the EmV brand with enthusiasm

Benefits:

• Competitive hourly wage
• Employee discounts on merchandise
• Opportunities for advancement and professional development
• Health and wellness benefits package
• Supportive and inclusive work environment with a diverse team

Job Type: Full-time

Pay: $803.35 - $967.48 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: In person