Overview

Work Location: US Headquarters, Waltham, MA (3 Days / Week in Office)

About the Role

Cancer doesn’t care how it disrupts the course of lives. We do. Since our founding, we have pursued one goal: develop targeted cancer therapies to improve outcomes for cancer patients. This singular focus has positioned us as a leader in the expanding field of antibody-drug conjugates (ADCs) for the treatment of cancer. At ImmunoGen, each of us is driven by a shared conviction that by advancing precise, targeted cancer therapies, we have the power to offer more good days to patients and their families ― now. It is why we come to work each and every day, and it is what will continue to motivate and energize us in the years to come.

ImmunoGen is currently looking for an individual to join our Facilities & EHS team. The Lab Operations Manager is responsible for the oversight of daily operations in our Research and Development laboratories. This role will be instrumental in the development and fit out of new lab operations, ensuring our laboratories are ready for the growth of ImmunoGen’s current and future product pipelines. As a crucial point of contact for lab personnel, the Lab Operations Manager will field service requests, triage, and schedule vendors for service and maintenance. They will oversee lab organization, lab storage, lab equipment asset management, including vendor management, equipment maintenance requirements, and new equipment orders. This role will work with departments to ensure data transfer and organization along with the development of SOPs for compliance, training, equipment maintenance, calibration, and repair. They will work closely with procurement and the lab teams on budgeting and ordering of lab assets and service contracts. They will support lab asset integration into CMMS and EAM, installations, and oversight of any qualification / validation verification activities. They will provide consistent feedback on lab efficiency, operations, and programs as well as recommendations on any necessary improvement or changes.The Lab Operations Manager will work closely with the Facilities department to enable the labs to run efficiently, allowing the scientists to focus on laboratory research and development. This role will own the development and build-up of lab operations, streamlining and standardizing uniform lab processes. A successful candidate is driven, organized, and enjoys the challenges of managing a lab environment.

Responsibilities

• Management of day-to-day support of laboratory operations in mixed lab space, including Research, Tissue Culture, Conjugation Development, Translational Science, Antibody, Analytical Science, IHC Labs.
• Oversee lab equipment and lab consumables ordering, procurement and inventory systems
• Develop and implement systems and processes to ensure streamlined laboratory operations
• Support the selection and procurement of laboratory equipment
• Establish and maintain a management systems infrastructure to enable a structured laboratory operations framework across labs including lab fit-out (from selection to installation) lab equipment and instrumentation (proposals, contracts, maintenance, repair, calibration, upgrade and termination)
• Build and maintain relationships with key stakeholders (Research, Tech Ops, Logistics) and key functions within (Finance/Procurement, Facilities, IT, Legal) through engagement and communication
• Partner with the EHS team to support EHS programs which ensure the safety of our employees and lab environments
• Work with EH&S Manager to ensure the labs are compliant with all environmental and safety regulations, including Federal, State and/or City regulations
• Oversee equipment-monitoring systems, and ensure appropriate procedures are in place in the event of equipment failure
• Work with IT to define the specifications and the deployment of suitable data transfer infrastructure and connectivity between laboratory equipment and IT infrastructure.
• Coordinate with the IT team and asset specific vendors to ensure data management systems, hardware and software are in place to meet lab needs
• Establish and own a laboratory business continuity plan as well as extended-hours coverage and response plan.
• Responsible for developing and executing a strategy for servicing laboratories, including equipment and instrumentation, scheduling, and lab capacity utilization.
• Management of vendors and contracts process to obtain proposals, submit contracts for legal review, submit purchase orders, prepare location, coordinate delivery, installation, calibration, validation and testing.
• Manage inputs from stakeholders (Research, Tech Ops, Logistics) to develop and implement operating plans that meet the needs of the business.
• Coordinate lab user onboarding and offboarding including necessary training,
• Coordinate with Facilities team members regarding building operations and equipment maintenance
• All other duties as required

Life at ImmunoGen

At ImmunoGen, we are looking for forward-thinking talent with diverse experiences and a track record of success, leadership skills, a demonstrated ability to take initiative, and a passion for improving the lives of those living with cancer. To succeed here is to care ― care about what we do, why we do it, and each other. We are working hard to bring hope to our patients and their families, which inspires our teams to aim high and honor our commitment to continuous improvement.

At ImmunoGen, collaboration is not a construct. It is at the core of everything we do and shows up in how we work every day. Here, your ideas and experience matter. We value driven individuals who thrive in a fast-paced environment; who can think about our future and see the promise before us; who anticipate risks and opportunities; who are willing to learn and adapt to change; who are inclusive and eager.

Together, we rise to the challenge before us, advancing our programs on the strength of our deep scientific and commercial expertise and energized by the opportunity to change long-standing treatment paradigms. We pride ourselves on the work that we do, and know that it is a privilege to work in the oncology space and to dedicate our days to helping patients.

Our Unique Opportunity

It’s an exciting time for our organization. The US FDA recently granted accelerated approval for ELAHERE™ (mirvetuximab soravtansine-gynx) for the treatment of folate receptor alpha (FRα)-positive, platinum-resistant ovarian cancer, marking our transition into a fully-integrated oncology company. This is just the beginning, as we embark on an exciting new chapter as a leader in the development and commercialization of innovative oncology products.Joining ImmunoGen now will give you the unique opportunity to create a lasting impact ― to make your mark on the work that we are doing by leveraging your experience to shape our first commercial launch and the go-forward organization.

Qualifications

• Bachelor's Degree and minimum 5 years of experience in a Lab Operations Manager or equivalent role.
• Excellent verbal and written communication skills, with the ability to interact with diverse groups of internal stakeholders and external vendors.
• Experience working BSL-2 labs preferred, with experience and knowledge of Biological Safety, Hazard Communication, Chemical Safety, Industrial Hygiene and general lab safety
• Must be a self-starter, able to work independently with a proactive, driven mentality.
• Proficiency with appropriate standard software, laboratory instrumentation and data software

Our Benefits

We believe in the potential of our people and foster a supportive environment that develops our folks, rewards performance, and incentivizes long-term success. From excellent benefits and competitive compensation to ownership in the company, we want to inspire our employees.

Our benefits include, but are not limited to:

• Competitive salary and bonus plans
• Top-tier health, vision, dental, and life insurance
• Generous paid holidays, time off, and parental leave
• Comprehensive package of benefits plans
• 401K Retirement Savings plan offering a company matching contribution
• New hire equity for all employees
• Tuition reimbursement
• 3:2 office workday for flexible working arrangements
• Stipends for learning opportunities

About ImmunoGen

ImmunoGen is developing the next generation of antibody-drug conjugates (ADCs) to improve outcomes for cancer patients. By generating targeted therapies with enhanced anti-tumor activity and favorable tolerability profiles, we aim to disrupt the progression of cancer and offer our patients more good days. We call this our commitment to TARGET A BETTER NOW™. Learn more about who we are, what we do, and how we do it at www.immunogen.com.

At ImmunoGen, targeting a better life for people with cancer is what we do, and we believe that a diverse and inclusive team is essential to achieving this. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. There is work to be done and with the help of our entire team — our employees, customers, partners, and community — we can deliver more good days to those who need them most.

ImmunoGen is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

ImmunoGen does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on ImmunoGen's approved agency list. Unsolicited resumes or candidate information submitted to ImmunoGen by search/recruiting agencies not already on ImmunoGen’s approved agency list shall become the property of ImmunoGen and if the candidate is subsequently hired by ImmunoGen, ImmunoGen shall not owe any fee to the submitting agency.