Join Our Team as General Manager at Jefferson Street Inn in Wausau, WI!

Are you a dedicated and visionary leader with a passion for hospitality and a track record of success? Jefferson Street Inn in Wausau, WI is seeking a General Manager to play a pivotal role in the day-to-day operations and long-term success of our upscale hotel. If you're ready to make a significant impact and deliver exceptional guest experiences, we want to hear from you.

A General Manager with IDM Hospitality must be a true entrepreneur in every sense of the word and the epitome of what a leader should be. Maintaining a balance of successful oversight of the daily hotel operations and property profitability while simultaneously providing dynamic and ethical leadership in the hotel's continuing effort to deliver memorable guest service beyond guest’s expectations, is an everyday quest for this role

Minimum Qualifications:
A 2-year degree in Business Administration, Hotel and Restaurant Management, or related fields, coupled with 4 years of hands-on experience; or
A 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related fields, with 2 years of hands-on experience.
Key Responsibilities:

In this position, you will be responsible for:
Effectively managing all hotel operations, including budgeting, strategic planning, and service quality.
Overseeing sales and marketing initiatives to drive growth.
Maintaining high levels of guest and associate satisfaction.
Developing and mentoring team members.
Conducting recruitment, interviews, and training as needed.
Monitoring service quality, operational efficiency, and financial performance.
Acting as the primary liaison with hotel owners and corporate entities.

Additional Duties:
Improving the professionalism, responsiveness, and quality of guest services throughout the property.
Ensuring IDM Hospitality's operational standards are consistently upheld.
Leading the annual business planning and budgeting process.
Collaborating with IDM Hospitality in associate recruitment and onboarding.
Implementing human resource development activities to enhance team cohesion.

Keys to Success:
Your success as General Manager will be measured by:
Hands-on leadership and team empowerment.
Meeting or exceeding employee and guest satisfaction benchmarks.
Active involvement in community relations.

Business & Marketing Expertise:
You will be responsible for creating and implementing a comprehensive Hotel Business & Marketing Plan, including P&L, Direct Sales, Advertising, Marketing, PR, Revenue Management, Ecommerce, On-line Reputation Management, Hotel F&B, and Hotel Programming. Your focus will be on driving key performance indicators such as RevPAR, RevPAR index, Revenue per guest, and, if applicable, the Food & Beverage experience. You'll also be tasked with maximizing Gross Operating Profit, Flow through, and NOI per key.

Join Our Team:
At Jefferson Street Inn, we offer not just a job but a career opportunity where you can make a meaningful impact. Our commitment to growth and excellence is reflected in our evolving duties and responsibilities. If you're ready to lead one of Wausau's premier hospitality establishments, apply with your resume. Join us in creating extraordinary guest experiences every day. We look forward to welcoming you to the Jefferson Street Inn family!

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Work Location: In person