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Wireless Services Manager
$72k-102k (estimate)
Full Time | Retail
4 Weeks Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Ideal Markets is Hiring a Wireless Services Manager Near Metairie, LA
Brief DescriptionAs a Cricket Wireless Manager, your goals are to ensure the stores delivers excellent customer experience, exceed sales metrics, manage, and protect company assets and increase profitability all while developing your team to be best in class.
Responsibilities
Responsibilities
- Weekly meeting (normally Tuesdays or Thursdays) with cricket representatives.
- Monthly meeting at the AT&T Tower and Poydras with cricket directives.
- Planning and development of monthly events. (small events like acp activation in the east, or big events like essence fest, basketball tournaments, galas etc.)
- Manage the sales representatives' team, supervisors, and store managers.
- Adjust/adhere to a daily schedule for shift personnel to ensure optimal efficiency.
- Resolve customer complaints/ issues if they have escalated.
- Train team
- Set sales goals per store.
- Set store metrics and guide to accomplish the goal.
- Motivate team.
- Monitor phones and accessories inventory.
- Place accessories and phones orders from vendors as needed.
- Anticipate the need to be fully stocked according to the month we are at or the promotions that are being offered.
- Make sure the company as whole reaches the acp's required by Cricket Wireless
- Create events for the slow season.
- Ensure the highest level of customer experience at the store level by setting expectations of excellence in the execution of store standards, talent development, and product knowledge.
- Develop, challenge, and motivate store team members and inspire them to lead their individual results.
- Create an environment where employees are empowered to deliver unique customer service solutions that are aligned with company goals.
- Other tasks as needed.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$72k-102k (estimate)
POST DATE
05/20/2024
EXPIRATION DATE
06/05/2024
WEBSITE
idealsupermarket.com
HEADQUARTERS
Johnstown, PA
SIZE
<25
INDUSTRY
Retail
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