Join the Hyatt Regency Aurora Conference Center Hotel

Salary range is 55k-60K

Accepting applications through May 30, 2024. May extend application deadline if candidate is not selected.

Hyatt Regency Aurora is looking for a top-performing Assistant Executive Housekeeper.

The Assistant Executive Housekeeper assists with the organization of cleanliness and maintenance of the property. Maintains the Housekeeping department in accordance with standards and guidelines established by the company and brand.

What is in it for YOU?

All Associates:

• Same Day pay with Dayforce Wallet. Access your pay as you’ve earned it. No cost to you.
• Vacation/ Personal days & Holiday pay and Colorado Sick time pay.
• Access Perks
  • Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
• Brand Travel Discounts for Travel and Food & Beverage
• Online Training Courses
• Referral Program and Bonus
• Direct Deposit
• Employee Assistance Program

Full-Time Associates:

• Medical, Dental, Vision
• Free Basic Life & Basic Accidental Insurance
• Voluntary Life Insurance Products for Self, Spouse, and Dependents
• Day Care Flex Spending account
• Flexible Health Care Spending Account
• Wellness Program- For those who have Medical on our Anthem plan
• 401K with a Company match!
• Jury Duty Leave
• Bereavement Leave

Some Key Areas of Responsibility include:

• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry, and Public areas
• Communicate with guests in a professional, courteous, and helpful manner
• Assist in managing the Housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives
• Hold staff accountable to the policies and procedures
• Assist with evaluation and performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Assist with hiring and supervising housekeeping line employees and supervisors.
• Maintain training programs to create proper quality and quantity cleaning results
• Ensure compliance with guest service standards
• Utilize inventories to provide high-quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within the housekeeping department and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types.
• Provide feedback to management on specific furnishing and product needs.
• Assist with maintaining effective payables, payroll, work orders, and other written paperwork systems.
• Provide quality control and care of linen, supplies, and equipment.
• Ensure compliance with the safety program, identify hazardous conditions, and take immediate corrective action.

Requirements:

• High school diploma or equivalent GED
• Experience in customer service
• Excellent interpersonal and multi-tasking skills
• Strong computer skills, including Microsoft Office Suite
• Organizational and follow-up skills
• Supervisory, leadership, management, and coaching skills
• Requires a high degree of problem-solving abilities
• Requires excellent oral and written communications skills
• Ability to get along well with others, demonstrate flexibility and patience, work as a member of a team
• Professional demeanor in both mannerism and appearance
• Maintain proper associate uniform standards and footwear which are slip resistant, enclosed toe, and heel
• Must occasionally lift and/or move up to 35 pounds
• Use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear
• Applicants must be able to work weekends & holidays.

As a Company, we believe the true success of our operation rests with the associates who bring life to the brick and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.

With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

EOE/Drug-Free Workplace.