Hyatt Regency Washington on Capitol Hill

The BEST part of your career starts here and now, at Hyatt Regency Washington on Capitol Hill! Join us for this incredible opportunity leading our hotel's Restaurant, Lounge, and To-Go Delivery operation.

Our 838-room hotel is located in the heart of Capitol Hill, just a few blocks away from Union Station and steps away from the Nation's Capitol.

Not only will you be part of a creative and talented team, but you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running!

We are looking for a passionate Food and Beverage leader who cares about making a difference and running a well-functioning department, by leading dedicated colleagues to care for our guests through caring and authentic service.

At Hyatt Regency Washington we strive to improve our operation through experimentation and empathy. This leader will live our values and develop the team as we look to reach even higher levels of success.

The Outlets Manager will oversee the entire experience, bringing new and creative ideas to retain and attract business, and lead a team of approximately 40 colleagues.

They will work closely with the culinary team to deliver memorable experiences for our guests and patrons.

Other responsibilities include :

• Short- and long-term planning for the department areas of focus, including financial success, and customer and colleague satisfaction
• Implement and maintain F&B sales and marketing programs
• Hire, train, empower, and develop colleagues
• Review performance and support career objectives of colleagues
• Oversee payroll, scheduling, productivity, reporting, forecasts, inventory, and budget
• Address questions as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and colleague satisfaction
• Exercise quality control for both food and beverage
• Ensure full compliance with Department of Health regulations and Hyatt standards
• Establish, maintain, and develop processes and procedures to grow outlets performance

We offer excellent benefits :

• Free room nights after 90 days, discounted and friends & family room rates immediately
• Medical, prescription, dental, vision, and life insurance available after 30 days
• 401K with company match
• Paid family bonding time and adoption assistance
• Tuition reimbursement
• Free meal during the work day
• Employee Stock Purchase Plan
• Discounts at various retailers
• Career growth opportunities locally or throughout the country

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Previous F&B leadership experience
• Experience in implementing new food and beverage concepts
• Service-oriented style within a fast-paced environment
• Clear and concise written and verbal communication skills
• Must be proficient with computers, especially Microsoft Word, Excel, and Micros; other systems a plus
• Ability to analyze data and utilize findings to improve processes or outcomes
• Ability to be agile as business is ever-changing
• Must be able to work a flexible schedule including mornings, afternoons, evenings, weekends, and holidays
• Must possess the following strengths : positive attitude, high energy, entrepreneurial spirit, motivational leader, proven track record in a high-volume concept, effective communicator, effective in providing exceptional customer service, and ability and desire to improve in all areas of focus or goals

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Last updated : 2024-03-07