Creative Food Group is the leading hospitality team behind the award-winning restaurants by Nicholas Stefanelli based in Washington, DC. Established in 2014 by Chef Nicholas Stefanelli & Paul Jeon, Creative Food Group takes our guests through culinary experiences from the fine dining Michelin starred Masseria, to Officina and Officina Cafes, and Philotimo. CFG’s restaurants are a reflection of Chef Nicholas’s Greek and Italian heritage that create an energetic and exciting fine dining experience.

The F&B manager will be responsible for ensuring that all food and beverage are of the highest quality. Main responsibilities also include, designing menus, investigating and handling customer complaints, creating company policies and SOPs, as well as complying with food and safety regulations. You will be working closely with management as well as the F&B Director and Assistant Director. 

We offer our family a healthy work-life balance, benefits, and an enriching work environment. This position is salary-based. We invite you to join our growing creative and passionate team of hospitality professionals as an Food and Beverage Manager for an exciting new hotel project in one of DC’s most vibrant neighborhoods. 

Requirements

• At least 4 years of experience in the restaurant/hospitality industry 

• English proficiency skills (speaking, writing, and reading) 

• Excellent customer service skills

• Interpersonal skills 

• Excellent communication

• Excellent organizational skills

• Ability to work under pressure and fast-paced environment 

Preferred Qualifications

• Bilingual / multilingual

• Knowledge of French cuisine and wines a plus

• Knowledge/familiarity with Agylysis POS systems and computer softwares (Open Table, Google Drive, Harri.)

• An eye for recruiting and staffing the right people for the right positions

• Valid ABRA/TIPS

What we expect from you 

• Ability to act with integrity, honesty, and knowledge that promote the culture, values, and mission of CFG

• Willingness to work and learn in a team environment 

• Ability to work in a fast-paced environment 

• Maintain a positive and professional attitude with the team(s)

• Contribute to weekly staff education meetings

• Facilitate good communication with guests and all other necessary parties 

• Enthusiastic to expand knowledge and practice protocols and procedures 

• Ability to work independently 

• Flexible to work throughout all outlets as needed

Key Responsibilities 

• Lead the team in service excellence

• Uphold all Standard Operating Procedures, steps of service, and company policies

• Maintain menus by updating them as needed and for any special requests/events

• Develop and maintain relationships and connections with guests and businesses

• Ensure guests are satisfied with their food and service experience

• Hire and train new hires 

• Develop and mentor employees to help grow their skill sets

• Follow and ensure food safety regulations are being followed 

• Schedule staff according to business levels, and adjusting as guest counts increase/decrease

• Identify and communicate challenges and bring forth solutions and ideas to improve operations

• Delegate necessary tasks to team members 

Physical Requirements

• Ability to stand and walk for long periods 

• Ability to lift up to 50 pounds 

• All employees are to maintain a neat and well-groomed appearance (specifics will be provided)

Creative Food Group strives to cultivate an inclusive work environment and is proud to celebrate diversity within our ranks. We are Equal Opportunity Employers and provide equal employment opportunities to all applicants for employment without regard to color, race, gender identity, age, disability, religion, sexual orientation, national origin, genetic information, marital status, or status as a covered veteran in accordance with applicable law.

All interested energetic team players looking to continue their personal and professional growth in a young, hungry, and growing hospitality company that feel they meet the qualifications above, are encouraged to apply.