Job Summary

Do you love to plan events? Do you enjoy the challenge of meeting catering sales goals & earn a good bonus for it? We have the perfect job for you if both of the answers are Yes! Hyatt Centric Fisherman's Wharf is an icon in the North Beach & Fisherman's Wharf neighborhood in San Francisco since 1991. The Convention Services & Catering Manager is responsible for attainment of assigned convention/event goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. This is an overtime eligible management position.

Responsibilities

Qualifications

• Previous convention/event and catering sales experience preferred.
• Hyatt hotels experiences preferred. 
• Demonstrate creativity and knowledge of food and beverage/events desired. 
• Experience with professional selling skills desired: opening, probing, supporting & closing the deal.
• Must be very detail oriented, responsive to clients inquiries, meeting the deadlines etc.
• Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills

Responsibilities

• Effectively attain assigned meeting planner satisfaction scores, revenue goals as well as food and beverage goals. 
• Proactively conduct solicitation calls, conduct tours , respond to clients inquiries.
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Adheres to Aimbridge Hospitality’s established regulations company standards catering/meeting standards and related catering sales metrics.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Demonstrates ability to deliver banquet event orders on a timely basis (18 days out) and ensure accuracy.
• Ensure changes are communicated timely to impacted departments/operations leaders. 
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
• Conduct weekly group resumes meeting, making sure the groups information are communicated on timely basis.
• Ensure the billing is accurate & on time for each group has serviced.
• Perform any other duties as requested by the General Manager or Director of Sales.

Source: Hospitality Online