Business Analyst 

Job Summary: 
To function as an experienced team member to assist members, staff, and third parties with detailed aspects of application development and application support for the Credit Union. Assist credit union members and other branches/departments with application development through effectively decomposing the end-user’s requirements and communicate these to the development team while ensuring that the project meets the intended business goal and is delivered on schedule. Oversee and coordinate efforts between 3^rd party vendors and credit union departments in the custom development of member facing digital services. Understanding, outlining, defining the use cases along with designing, testing, and acting as primary conduit to stakeholders in the development of custom internal and external applications, 3^rd party integrations and member facing digital services. Utilizing agile development methodology, deliver reliable, secure high-quality solutions in a timely and professional manner. Provide assistance with onboarding, training and mentoring of new team members. Assist other IT teams as needed to support applications both member and staff facing. Provide backup support to other team members within the department.

Salary: $93K-$101K/year DOE

Location: 971 W Wetmore Rd - This is not a remote positionAbout Us:Hughes Federal Credit Union is dedicated to providing a positive difference in our members’ financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row!

Responsibilities and Duties:

• Gather and analyze user requirements, defining application objectives while acting as the primary conduit to stakeholders.
• Assist with the designing, testing and delivery of custom internal and external software applications.
• Coordinate the design, testing and delivery of custom member-facing digital services and 3^rd Party integrations.
• Assist with the evaluation of system feature and functionality recommendations meant to improve efficiency and user experiences.
• Assist with the support of development tools and environments.
• Coordinate project planning with 3^rd party developers and in-house teams.
• Assist with project planning using Agile methodologies
• Assist members and staff with application development related matters.
• Assist the IT department, primarily IT Help Desk, as required.
• Provide backup support to other team members within the department.
• Remain knowledgeable of industry standards, best practices, trends, and new technologies which facilitate the continued maturity of the IT Application Development team.

Preferred Skills:

• Bachelors degree in Computer Science, Information Systems, Math, or related major; or equivalent certification or work experience. 
• 3-5 years of experience with:
  • working with application development teams to gather requirements, analyzing workflows, and creating documentation for developers.
  • designing mock-ups/wireframes/prototypes.
  • working with end user teams through user acceptance testing.
  • acting as primary point of contact between stakeholders and development team.

• Paid Time Off
• Health/Dental/Vision/Life/Disability Insurance
• 401(k) with employer match
• Health Savings Account with employer contribution.

Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.