This role will elicit, analyze, specify, and validate the business needs of project stakeholders, whether they are customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to convey to development teams throughout the software lifecycle. The Analyst 3 will also apply proven communication, analytical, and problem-solving skills to help support the development process, and to ensure that project deliverables are met according to specifications. The Analyst 3 will play a pivotal role in ensuring IT understanding of business requirements.

The work schedule for this position is flexible and may include working evenings and weekends and local travel.

Duties and Responsibilities:

• Strategy and Planning
  • Collaborate with project managers and project sponsors to determine project scope and vision
  • Clearly identify project stakeholders and establish user classes, as well as their characteristics
  • Conduct interviews to gather user requirements through workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
  • Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics
  • Work with stakeholders and the project team to prioritize collected requirements
  • Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes
• Acquisition and Deployment
  • Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts
  • Participate in the QA of purchased solutions to ensure that the features and functions have been enabled and optimized
  • Participate in the selection of any requirements documentation software solutions that the organization may opt to use
• Operational Management
  • Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
  • Develop and utilize standard templates to accurately and concisely write requirements specifications
  • Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/the project team
  • When applicable, develop prototypes of interfaces and attributes based on the user requirements
  • Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
  • Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted
  • Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders
  • Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary
  • Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood
  • Provide guidance and/or instruction to junior staff members

Job Requirements:

• Bachelor’s degree in Computer Science or a closely related field of study and
• Three to five years of related technical experience and current certifications and
• Demonstrated knowledge of the organization’s core business process and operations and
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development and
• Experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products and
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language and
• Ability to apply statistical and other research methods into systems, issues, and products as required and
• Clear understanding of product management and market placement and
• Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources and
• Understanding of application development and software development life cycle concepts and
• Excellent understanding of the organization’s goals and objectives

or

• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above

Preferred:

• Master’s degree in or a closely related field of study

The ideal candidate will have the following knowledge, skills and abilities:

• Ability to exercise independent judgment and act on it.
• Excellent analytical and creative problem-solving skills.
• Excellent listening, interpersonal, written, and oral communication skills.
• Logical and efficient, with keen attention to detail.
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.