In this role, you will:

• Manage a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making

• Provide professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations

• Provide a high level of support to Producers in obtaining, maintaining, and expanding business

• Be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures

• Oversee the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts

• Acquire understanding of clients’ insurance objectives and critically analyze and compare insurance plans to determine suitability.

• Stay abreast of changes in the insurance industry and other external conditions that may impact their clients. Make appropriate recommendations to clients in response to those changes independent of manager approval

• Act as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve.

• Negotiate with underwriters and carriers

• Troubleshoot claims and billing issues

• Be responsible for overall retention of accounts in assigned book of business

• Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals

• Identify and follow-up on cross-selling opportunities when appropriate

• Manage, organize, and conduct client meetings when necessary

• Appropriately document conversations with clients and carrier representatives and update EPIC agency management system.

• Ensure the accuracy of data in those systems

• Travel on company business as required

• Prepare reports for management as required

• Support, mentor, and train other team members as needed

• Attend industry related continuing education training and courses

What you offer us:

• Current applicable Property & Casualty Insurance License

• A high school diploma required; some college preferred

• Strong written and oral communication skills

• Proficiency with MS Office

• Ability and willingness to utilize EPIC and other software

• Ability to understand policy forms and coverage descriptions

• Strong organizational skill

• Willingness to attend educational classes

• High attention to detail

What we offer you:

• A rewarding job that helps local businesses in the community

• Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options

• Generous time-off policies (2 weeks of vacation Personal/Sick/Floating Holidays)

• A work/life balance because that’s important for all of us

• Learn from the expertise of your coworkers

• Growth- HUB is growing, and so can your career

• Be part of a motivated team

• The compensation range for this position is an annual salary of $65,000-$75,000

About us:

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

Our team is growing, and we are looking for a “people person” who is passionate about working with customers. If you like managing your own clients and working with a team, this is the right fit for you. As the Commercial Lines Account Manager, you are responsible for servicing and retaining commercial lines insurance clients. You are also responsible for providing support to Producers and/or AEs in obtaining, maintaining, and expanding business.

About this role:

The Account Manager role requires an individual who is professional and who displays the drive, determination, and self-motivation to build a business. Specifically, your mission will be to service and maintain existing accounts while uncovering opportunities for increasing business in the trucking and transportation field.

#LI-JP

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.