JOB DESCRIPTION

Summary/Objective The Project Coordinator position will be responsible for preparing comprehensive project plans including resources, scheduling and budget. The individual will perform various coordinating tasks, including scheduling and risk management, along with administrative duties, such as maintaining project documentation and data entry into various systems. To succeed in this role, the individual should have excellent time management and communication skills, as they will collaborate with clients and internal teams to deliver results and meet deadlines.

Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

1. Use nationwide platform to source, deploy and track subcontractors from beginning to end of project, focusing on the below areas: 
   1. • • Assigning technicians
        • Vetting technicians
        • Technician documentation
        • Technicians check in/check out
        • Facilitating communication between technicians and client technical support
        • Scheduling break fix jobs 
        • Closing out work orders 
2. Responsible for setting up new clients in various systems
3. Maintain client records in various systems for assigned projects and duties
4. Assist in development of project plans as assigned by Senior Project manager
5. Responsible generating reports on data relating to assigned projects as requested or assigned
6. Provide project status information both internally and externally using team meetings, minutes, e-mail, teleconferences and direct communication
7. Responsible for verifying month-end billing for all assigned projects and tasks is provided to Accounting Department
8. Maintain confidentiality of all client information.
9. Cultivate positive working relationships with both internal and external project stakeholders
10. Proficient in all department and company policies, procedures and processes.
11. Recommend improved operational procedures to Senior Project Manager.
12. Give and receive candid and constructive feedback
13. Report consistently and on time to work
14. Attend all work-related meetings and conference calls
15. Perform other work-related duties as assigned

Competencies

1. Exceptional written and verbal communication skills
2. Exceptional customer service skills
3. Accurate data entry skills
4. Organized
5. Detail-oriented
6. Ability to effectively manage time and meet deadlines
7. Proactive self-starter, able to plan and manage own workload
8. Effective Problem Solving/Analysis, often under pressure
9. Ability to multi-task and manage competing priorities
10. Possess basic proofreading and editing skills
11. Technical Capacity
12. Strong decision-making skills under tight deadlines
13. Ability to communicate and cooperate with both internal and external project stakeholders
14. Ability to work in a team and take direction well

Supervisory ResponsibilityNone

Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of WorkThis is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. This position will have a hybrid remote work schedule, working in the office and Tuesday and Thursday, and remotely Monday, Wednesday, and Friday. 

TravelMinimal travel is expected for this position.

Required Education and Experience

1. Associate degree.
2. Ability to work flexible shifts and after hours as project demands
3. Advanced knowledge of Microsoft Excel
4. Intermediate knowledge of SharePoint
5. 1 year of customer service experience and/or 1 year of administrative experience

Preferred Education and Experience

1. Bachelor’s degree.
2. 1 year of project coordination experience
3. Experience sourcing and deploying subcontractors
4. Experience with Microsoft Project or similar program

Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.