JOB SUMMARY
Provides counseling services to assist students identify, mitigate and/or remove barriers that impede their ability to reach their academic, career, and personal goals.
Provides personal, academic, career, and crisis counseling.
Identifies, mitigates, and removes barriers that impede students’ ability to reach academic, career, and personal goals.
ESSENTIAL FUNCTIONS
Provide career assessment and counseling to undecided majors and referrals from Success Course Instructors.
Assist in the development of career exploration resources to be utilized in Success Courses.
Respond to crisis situations and to Campus/College-critical incidents requiring counseling services (e.g. classroom/group debriefing, supportive counseling).
Respond to early alert referrals requiring counselor intervention.
Responsible and accountable for a case load of at-risk students (i.e. probation, suspension, repeaters, early alert) by providing counseling on disciplinary probation or suspension, as referred by the Dean of Student Services, to address behaviors in violation of the Student Code of Conduct.
Provide online counseling services via email, phone and other applicable technology to include out-of-district, out-of-state, and distance education students as needed.
Maintain confidential student records.
Provide community resources and follow-up as needed.
Work with faculty to assist students who may be experiencing academic or personal challenges.
May serve on the College Behavioral Intervention and Threat Assessment Team.
Review medical documentation and determines appropriate accommodations.
ADA Counselor ensure accommodations are consistent across campus and within legal requirements.
The ADA/504 Counselor, in consultation with legal counsel and the HCC Office of Institutional Equity, make alterations in the protocol or individual accommodation plans as legal decisions/requirements dictate change.
Educate and assist faculty and staff with ADA and 504 regulations.
Ensure appropriate processes are in place to provide for the prompt and equitable resolution of complaints and inquiries from HCC students regarding discrimination on the basis of disability.
Maintain current information regarding state and federal laws and regulations, as well as the best practices of other colleges/universities concerning the rights of students with disabilities.
Maintain current information regarding ways of providing reasonable accommodations to students with disabilities while maintaining program performance standards.
Develop and maintain written materials and other informational pieces to broadly disseminate information regarding the ADA and HCC’s policies relating to students with disabilities.
Develop and implement internal measures and/or reports which inform HCC administration of the status of ADA compliance and opportunities for students with disabilities.
Coordinate with the HCC Office of Institutional Equity on student complaints alleging discrimination and non-compliance under the ADA and other applicable federal and state laws regarding discrimination on the basis of disability.
Perform other duties, tasks and assignments as required.
QUALIFICATIONS
Education & Experience

• Master’s degree with a concentration in counseling (i.e. Counseling, Education, Social Work, Psychology, Human Services, Marriage & Family Therapy)
• 3 years’ experience counseling adult populations required
• Higher education counseling preferred

Licensing & Certification

• Valid Texas Driver License
• Counseling licensure (i.e. LPC, LMFT, LCSW, or Licensed Psychologist) required
• Certified Rehabilitation Counselor (CRC) Credential a plus

Special Skills

• MS Office Programs
• Information Management Systems
• Counseling Theory, Practice and Ethics
• Knowledge of ADA and 504 regulations
• Able to work flexible hours to include evenings and weekends

Competencies

• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215