• Responsible for providing skill-building training in the home or out in the community: one-on-one skills sessions at home, at the office, or in the community relating to goals and objectives using evidence-based practices and curriculums
• Provides support and crisis/emergency services for the child/family through face-to-face contact, phone contact, or availability by an on-call system (all time spent on crisis assessment and planning, crisis linkage and follow-up, and stabilization must be documented as crisis hours)
• Maintains all client documentation in the electronic record and writes progress notes adhering to requirements set by the Texas Administrative Code.
• Utilize effective listening skills to establish rapport with clients, family members, and other individuals close to the client; provide emotional support and encouragement; and engage family members in the service process.
• Maintains records by regulatory/agency standards. Enters data in a clear, accurate, and timely manner. Also, promptly submits documentation needed for the tracking of output/outcome measures. May be asked to assist in record review or qualitative review processes.
• Responsible for keeping the family and team members informed on progress toward achieving Service Plan goals
• Assist clients with daily living tasks such as behavior management, counseling services to the client, budget management, independent transportation assistance, time management skills, and other tasks to promote independent living.
• Collaborates with court/probation, tribal/community agencies, families, and other natural support systems to ensure clients’ needs are met. Develops a strong working relationship with community partners. Assist clients in practicing effective communication, problem-solving, and anger management techniques in their daily lives.
• Participate in staff meetings, monthly training, company programs, and professional development training as required.

Job Summary