Position Overview:

Reporting to our Food & Beverage Management/Supervisory Team, we are looking for a seasoned, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our guests. The bartender will greet guests, learn about their preferences, answer questions, recommend menu items, and prepare and server beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties.

Job Duties:

• Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
• Planning drink menus and informing customers about new beverages and specials.
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
• Checking identification to ensure customers are the legal age to purchase alcohol.
• Adhering to all food safety and quality regulations.
• Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
• Responsible for maintaining exceptional service levels
• Must continually strive for sales growth by having ongoing knowledge of all current menus
• Be perceptive, proactive, and engaging. Anticipate your guest’s needs
• Set the tone for success with a positive attitude and sincere enthusiasm
• Engaging in clear, consistent communications with leadership and restaurant staff
• Ensure that each and every customer is served efficiently and effectively
• Must be a good example while working alongside team members
• Be able to communicate restaurant and hotel promotions, local attractions, and points of interest

Required Qualifications:

• Demonstrates strong communication, organizational, and problem-solving skills
• Must know how to prioritize, delegate and respond in a timely fashion
• Must be able to work under pressure, multi-task, and stay focused with constant interruptions
• Have the ability to speak candidly and knowledgeably Hotel Zoe programming and offerings
• Understanding of hotel restaurant operations; food and beverage knowledge, steps of service, and cash management as it pertains to the selling of food and beverage
• Any other duties assigned by the manager

Required Qualifications:

• High school or equivalent preferred.
• Two years of high-end bartender experience preferred.
• RBS and ServSafe Food Handler Certification.

Physical Requirements:

• Must be able to bend, stoop, squat and stretch to fulfill necessary tasks.
• Must be able to lift 30lbs
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.

Wage Rate: $20.00 per hour

About Hotel Zoe

Inspired San Francisco experiences start at our Fisherman’s Wharf boutique hotel. Hotel Zoe is known for its unbeatable location, award-winning service, and outstanding cuisine, but it’s our whimsical spirit that really sets us apart. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good. Hotel Zoe offers competitive salaries and robust benefit plans.

Full Time Hourly Benefits:

Full Time Hourly Perks:

• EOS Employee Rates plus 50% off F&B and Retail
• Employee discounts in Pescatore Trattoria Restaurant
• Employee Job Referral Program
• Employee Recognition Programs and Appreciation Events
• Discounts on Offsite Parking and Work Safety Shoes

Important Notice:

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations.

Licenses & Certifications

• Food Handling
• Alcohol Beverage Control