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This 19th-century historic building was originally named the Alcazar Hotel. Since 1986, we have been the Hotel Stanford New York. Located in Koreatown in mid-Manhattan, you can easily walk to most popular tourist attractions such as Empire State Building, Macy’s, Madison Square Garden, Time Square, and so on within 10 minutes. Additionally, most subway stations can be reached within 3 minutes.
Job Overview:
We are seeking a highly organized and customer-oriented Front Desk Supervisor to join our team. As the Front Desk Supervisor, you will be responsible for overseeing all front desk operations and ensuring exceptional guest experiences. This is a key leadership role that requires excellent communication skills, strong attention to detail, and the ability to effectively manage a team.
Essential Job Duties:
- Manage and supervise front desk staff, including scheduling, training, and performance evaluations
- Ensure smooth check-in and check-out processes for guests
- Handle guest inquiries, complaints, and requests in a professional and timely manner
- Maintain accurate records of room availability and guest accounts
- Coordinate with other departments to ensure guest needs are met
- Monitor and maintain the cleanliness and appearance of the front desk area
- Implement and enforce hotel policies and procedures
- Assist with revenue management by maximizing room occupancy and upselling hotel services
Qualifications:
- Previous experience in hospitality management or hotel management is preferred
- Bilingual skills are a plus
- Excellent customer service skills with a friendly and professional demeanor
- Strong organizational and multitasking abilities
- Ability to handle difficult situations with diplomacy and problem-solving skills
- Knowledge of front desk operations, including check-in/check-out procedures, reservations, and guest services
- Ability to work flexible hours, including evenings, weekends, and holidays
If you are a motivated individual with a passion for providing exceptional guest service, we invite you to apply for the position of Front Desk Supervisor. Join our team and contribute to creating memorable experiences for our guests.
Please note that only candidates selected for an interview will be contacted.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
Accommodations
$43k-60k (estimate)
04/11/2024
04/15/2024
hotelstanfordny.com
New York, NY
<25
Accommodations
The job skills required for Front Desk Supervisor include Guest Service, Customer Service, Scheduling, Leadership, Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Step 3: View the best colleges and universities for Front Desk Supervisor.