Job Description – Houseperson

Hotel Emma is seeking passionate, service driven candidates for the position of Houseperson.

Purpose of the Position:

To perform a combination of tasks which maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience.

Primary Responsibilities:

Duties are as follows but not limited to:

• Assists Room Attendant removing soiled linen and trash from their carts.
• Strips beds from check out rooms.
• Delivers supplies and linen to storage areas on the floors and to Room Attendants.
• Moves, arranges, dusts furniture and equipment.
• Sorts out soiled linens for laundering and receives and stores linen supplies in storage areas.
• Cleans restrooms and replenishes with supplies.
• Delivers items to guest rooms and other areas of the hotel.
• Cleans hallways, fitness center, pool deck lobbies, library, hotel entrances, lounges, restrooms, corridors, elevators, stairways, associates break room and locker rooms, guest rooms and other work areas.
• Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered machines.
• Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
• Washes windows, walls, ceiling, door panels, sills and woodwork.
• Transports trash and waste to disposal area.
• Abides by the regulations set forth by the material safety data sheets when using chemicals.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
• Takes the initiative to greet guests and fellow Associates in a friendly and warm manner.

• Performs other related duties as required. 

Job Requirements:

• Position requires effective communication with guests and co-workers.
• Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture.
• Six months related experience.
• Flexible schedule required, to include AM/PM, weekends and holidays.

Working Conditions/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Ability to lift up 50 pounds. Prolonged standing, pushing, stretching, bending and kneeling without restrictions. Schedule will reflect business demands. Long and unusual hours on occasion.