The Houseperson at The St Anthony, A Luxury Collection Hotel is responsible for assisting room attendants, laundry department and all of housekeeping in assigned areas. He/she is also responsible for delivering items to guest rooms (luggage, irons, coffee, etc.).

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

• Flexible and long hours required.
• Must be able to work weekdays, weekends and holidays.

• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

• Ability to stand during entire shift.

General Requirements:

• Must use two way radio with ear piece.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings, trainings and daily huddles.
• Maintain regular attendance in compliance with BC Lynd Standards, as required by scheduling, which will vary according to the needs of the hotel. Housekeeping schedule is subject to changed based on occupancy.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform, nametag and footwear.
• Comply with BC Lynd Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

General Requirements (Continued):

• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Maintain a warm and friendly demeanor at all times.

• Paid Time Off

• 6 Paid Holidays

• Discounted Hotel rooms at over 6,000 Marriott properties

• Cash Bonus for Hiring Referrals

• $6 employee meals

• Health, Dental, Vision, and Life Insurance Policies

• 401K Program

• Discounted Buss Pass

• Discounted Downtown Parking

• Leadership Development Program

• Supervisor Training

• Recognition Programs