JOIN OUR TEAM AS A DIRECTOR OF CLINICAL SERVICES!

Your Work Matters How will you make a difference?

The Director of Clinical Services provides the leadership and strategic planning of the social services programs offered at the facility, ensuring quality of social services and the facility’s performance goals and objectives. Responsibilities include the overall administrative and clinical processes and management systems for the clinical services offered at the facility.

Program Planning and Treatment

• Represent the Clinical Services Department at the executive level and in consultation with the Medical Director, plan, develop and implement formal and organized social services programs as part of the therapeutic environment.
• Develop and organize programs of clinical services based on specialized patient populations.
• Maintain an awareness of community and market-related activities which includes knowledge of the activities of other providers, needs of local payers and the political climate related to mental health.
• Provide a broad vision in the development of programs and the evaluation of current services offered.
• Strategically solve problems that encompass the larger view of the organization, and establish goals by utilizing an understanding of organizational dynamics in planning and problem solving.
• Remain current on all clinical techniques, and provide direction to staff and facility personnel.
• Participate in developing, justifying and controlling the annual budget for department personnel, facilities and equipment.
• Ensure strategic program goals and objectives are consistent with overall facility goals and objectives.
• Develop goals, objectives, policies and procedures related to the operational needs of the programs staff and patient care.
• Consult with facility management in the development and facilitation of program activities which assure an optimal therapeutic experience for all patients
• Promote a positive working and treatment environment that demonstrates regard for all individuals and quality clinical services.
• Assure the application of the clinical process to each patient for provision of social services in the least restrictive environment.
• Ensure all programs maintain current departmental manuals.
• Develop and direct a system that ensures that individual patients and their families are involved in the development of individualized treatment plans..
• Maintain an active involvement and awareness of all patient admissions, discharges and transfers.
• Meet regularly with program managers and the Medical Director and program staff to ensure compliance with program goals and objectives.
• Serve on Facility Committees and attend all committee meetings as assigned.
• Ensures Psycho-socials are complete.
• Supervises the quality of social work at the facility.

Professional Collaboration

• Interface with community agencies related to delivery of clinical services, education and recruitment.
• Provide services to current referral sources to assure their satisfaction and continued associations.
• Allocate and coordinate program resources for marketing and referral development activities.
• Provide education, support and recognition to staff participating in referral development activities.
• Collaborate with the Director of Business Development to develop, implement and monitor a target marketing plan for the program.
• Provide for guest relations and ensure the appearance of the facility and manner in which program staff communicate with patients, families, referral sources and fellow staff is effective and professional.
• Ensure the implementation of an ongoing system of program orientation for patients, families.

Personnel Management and Staffing

• Maintain and allocate a well-qualified core of staff resources, managing resource utilization and justifying usage and budget projections..
• Assure that hiring, disciplinary actions and termination procedures are conducted in accordance with hospital policies.
• Assure adequate supervision and evaluation processes for all staff members and delegate these responsibilities as appropriate.
• Assure adequate orientation for new employees, attending physicians/licensed practitioners and Allied Health Professionals.
• Provide for educational needs and professional development of staff, which may include planning and presenting educational sessions.
• Coordinate with other management concerning schedule and configuration to meet the needs and demands of the patient population and census and adjust it accordingly..
• Ensure that the staff schedule and configuration will meet the needs and demands of the patient population and census and adjust it accordingly.
• Ensure an adequate system of communication and reporting is maintained between all Staff members, as well as other departments involved in the ongoing operation of the program.
• Create a structure that best meets the needs of the organization, particularly department organization related to supervision and assignment of staff.
• Routinely review job assignments and utilization of staff.
• Ensure that clinical staff actively participate as members of the interdisciplinary team.

Your Experience Matters What we’re looking for:

• Education & Licensure (if applicable): Master's Degree from an accredited college or university, in Social Work or a clinical related mental health field required. Licensed in the state of Massachusetts or Licensed Psychologist preferred.
• Experience: Minimum of five (5) years’ experience in psychiatric/mental health field, with a minimum of three (3) years’ experience in advanced clinical/management practice preferred.
• Additional Skill Requirements: A strong knowledge of Joint Commission and CMS standards, OSHA regulations, and patient rights standards and all other applicable federal and state laws and regulations governing mental health care facilities.

Your Care MattersWhat we provide for our team:

• 401(k) matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid holidays
• Cafeteria on site discounted meals
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart?

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.

Compensation:

This is a full-time role and the expected compensation range for this role is $100,000 - $120,000 annually. We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Director of Clinical Services!

Get to know usOutstanding Care, Compassionate People, Unparalleled Service

Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)!

Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication.

At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine.

To learn more about HBM, visit us at: https://www.hospitalforbehavioralmedicine.com/

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service